Network Engineer
4 days ago
**Network Engineer**
Derby, Derbyshire (with hybrid working)
**The Company**
Here at Nowcomm, we are Cisco technology experts in the design, delivery and customer service of Cisco solutions. We provide high-quality services and support, specialising in Enterprise Network Infrastructure, Collaboration and Security.
We are one of only a handful of Cisco Partners in the UK to hold both Cisco Gold and Master Collaboration status. This means we have the people and the know-how to deliver the very best Cisco solutions and the power to give you the very best deals.
We are currently looking for a Network Engineer to join our talented team on a full-time, permanent basis, working from our office in Derby two days per week and three days from home.
**The Benefits**:
- Salary of £32,500 - £40,000 per annum DOE
- 25 days’ annual leave plus public holidays
- Employee Of The Month recognition scheme
- Vitality healthcare
This is a fantastic opportunity for an experienced IT support professional with advanced knowledge of Cisco software and infrastructure to further their career within our high-calibre technical IT environment.
In this exciting and challenging role, your knowhow will be integral in providing our clients, as well as our own organisation. with exceptional networking support.
As one of Cisco’s only UK partners, we will provide you with rare, unrivalled expertise to further your technical knowledge.
What’s more, you will have the chance to work closely with our high-level technical staff to develop your career and learn a multitude of advanced skills for your future.
**The Role**
As a Network Engineer, you will provide day-to-day support to our clients’ networks and IT infrastructure, as well as supporting our internal infrastructure.
Recording and processing tickets, you will monitor and manage events generated by our system monitoring software, take remedial actions and escalate events.
You will identify and resolve incidents on customer networks and devices, as well as carry out routine checks of customers’ and internal systems.
Additionally, you will:
- Develop and advance your knowledge of, and skill in, networking and related technologies
- Create and maintain up-to-date documentation
- Update and maintain company and customer assets
**About You**
To be considered as a Network Engineer, you will need:
- Experience working on a technical service desk
- Advanced knowledge of IT and commercial equipment and technologies
- Advanced knowledge of Cisco software and infrastructure
- A keen interest in all things IT related and new technologies
- The ability to undertake fault-handling and manage technical escalations in a timely manner
- A detail-oriented approach
- Excellent communication skills
- Strong IT fault-finding skills
Other organisations may call this role Support Engineer, IT Engineer, Technical Support Engineer, IT Support Engineer, Network Support Engineer, Network Support Analyst, IT Support Technician, or Service Desk Engineer.
Webrecruit and Nowcomm are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conductbusiness and we believe that the more inclusive our environments are, the better our work will be.
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