Network Infrastructure Engineer

3 weeks ago


Derby, Derby, United Kingdom risual Limited Full time
Key Responsibilities

This is a multidiscipline role requiring hands-on technical & fault management capabilities.

You will manage client support tickets, requests, and tasks, utilize network management tools to support client networks, and implement standard network provisioning tasks to fulfil customer requests.

In addition, you will monitor SLAs & ensure client tickets are actioned and updated, manage customer escalations, and participate in an Out of Hours On-call rota.



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