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Dental Receptionist

4 months ago

Crawley, United Kingdom Bewbush Dental Full time

South Cliff Dental Group is a rapidly growing company providing NHS and Private dental treatment across the South of England. Our practices range from Kent, Sussex, Hampshire, and Wiltshire. We are award winning and have been selected to appear in the Sunday Times Fast Track 100 companies. As a company with strong visions and values to provide excellent care to all our patients whilst supporting all our staff. We believe in working as one team.

This is an exciting opportunity to join our practice in Bewbush as a receptionist.

Our receptionists work on the ‘front line’ of the practice, and you are the first point of contact over the phone or on arrival. You will be booking in new patients, greeting visitors, sorting out appointments and undertaking other non-clinical tasks of an administrative nature.

Other duties and responsibilities of the role include:

- Dealing with calls from patients and calling them if appropriate.
- Writing to them where necessary to chase payment or sending out reminders that they need to be seen for routine check-ups or further dental treatment.
- Using a diary/computerised diary system to book, switch and cancel appointments.
- General administration tasks, such as photocopying, scanning, faxing, printing and sorting/filing/sending forms.
- Handling payment from patients (cash, cards and cheques).

Skills needed

A smart appearance, an organised manner and the ability to stay calm under pressure would be welcome in this role.

Great spoken and written communication skills would be advantageous, alongside a cheery empathic but firm nature.

You should have a professional, caring, friendly confident approach to work, colleagues and patients. It’s important to be understanding, as you could be dealing with people who might be very nervous or in a lot of pain. A personal interest in teeth, dentistry or oral hygiene, and a flexible personality, as well as being able to adapt to unexpected change in the daily diary.

**Job Type**: Part-time
Part-time hours: 8 per week

**Salary**: From £9.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift

COVID-19 considerations:
All our patients are required to use the hand sanitiser upon entry into the practice and all patients must fill out a Covid-19 screening form prior to their appointment.

Ability to commute/relocate:

- Crawley, RH11 8XU: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: One location

Application deadline: 01/04/2023
Expected start date: 01/04/2023