Service Supervisor

2 days ago


Leighton Buzzard, United Kingdom Recra Consulting Full time

**Service Supervisor - Permanent**

**Recra are working in partnership** with a well-established British manufacturer who are looking to add a Site Supervisor to their site in Leighton Buzzard.

The main purpose of this central role for the organisation is to ensure all correct work practices, procedures and safety precautions are followed at all times to ensure world-class service to the customer is provided. This demanding customer-facing role will see you assess job priorities and assign them accordingly to the Field Service Engineer team. You will need to make sure that work is carried out on schedule and liaise closely with the Depot Manager and the Sales Department to give feedback on service planning and overall performance.

**Duties**:

- Build strong and positive relationships with customers (and on occasion face to face)
- Answer all in-coming calls efficiently (answer with confidence in yourself, in your colleagues and in your Company and take ownership of those calls)
- Meet and exceed customer expectations whilst maintaining profitability.
- Responsible for ensuring work-in-progress is kept to a one-month minimum
- Liaison with the parts department to order parts required for workshop tasks
- Liaison with service supervisor on efficient use of service engineers
- Responsible for ensuring service engineers are efficiently and effectively used to keep machine downtime in the depot to a minimum
- Responsible for the efficient and accurate raising of warranty claims in conjunction with the warranty team
- Responsible for the efficient and accurate raising of service job cards and sublet numbers
- Responsible for ensuring the customer is kept fully updated regarding machine repair work and/or additional work requirements
- Responsible for the efficient and accurate invoicing of internal accounts

**Essential**:

- To communicate efficiently and express your ideas clearly and confidently at all levels verbally, in print and via the telephone
- Time Management, ability to manage time effectively, prioritising tasks and working to deadlines
- Teamwork, ability to work confidently within a group and on own initiative
- Drive and determination to get things done, make things happen and continually look for better ways of doing things
- Analysing and Investigating, ability to gather information systematically to establish facts and principles for problem-solving
- Initiative and Self-Motivation, ability to act on initiative, identify opportunities and be proactive in putting forward ideas & solutions
- Commercial Awareness, ability to understand the commercial realities affecting the organisation
- Flexibility, ability to adapt successfully to changing situations and environments

**Personal Attributes**:

- Capable of delivering results under pressure and to strict deadlines
- Ability to be professional, cheerful, co-operative at all times
- Quality focused
- Honest, reliable, trustworthy, good timekeeper
- Ability to be motivated and customer-focused

**Hours**:
Monday - Friday 7.30-4.30pm

**Please contact us at Recra on 0116 4646336 for more information.**

**About Recra Consulting**:


  • Service Supervisor

    2 weeks ago


    Leighton Buzzard, United Kingdom Recra Consulting Full time

    **Service Supervisor - Permanent** **_Recra are working in partnership_**: - _with a well-established British manufacturer who are looking to add a Site Supervisor to their site in Leighton Buzzard. The main purpose of this central role for the organisation is to ensure all correct work practices, procedures and safety precautions are followed at all...

  • Service Supervisor

    4 weeks ago


    Leighton Buzzard, Central Bedfordshire, United Kingdom Select Full time

    Are you ready to take on a role that challenges and rewards in equal measure? Do you thrive in a customer-facing environment, coordinating complex tasks with ease? Are you a natural at coordinating teams and ensuring everything runs like clockwork? If you've answered "yes" to these questions, my client has the perfect role for you as a Service Supervisor in...

  • Service Supervisor

    1 month ago


    Leighton Buzzard, Central Bedfordshire, United Kingdom Select Full time

    Are you ready to take on a role that challenges and rewards in equal measure? Do you thrive in a customer-facing environment, coordinating complex tasks with ease? Are you a natural at coordinating teams and ensuring everything runs like clockwork? If you've answered "yes" to these questions, my client has the perfect role for you as a Service Supervisor in...

  • Service Supervisor

    1 month ago


    Leighton Buzzard, United Kingdom Select Full time

    Are you ready to take on a role that challenges and rewards in equal measure? Do you thrive in a customer-facing environment, coordinating complex tasks with ease? Are you a natural at coordinating teams and ensuring everything runs like clockwork? If you've answered "yes" to these questions, my client has the perfect role for you as a Service Supervisor in...

  • Service Supervisor

    4 weeks ago


    Leighton Buzzard, United Kingdom Select Full time

    Are you ready to take on a role that challenges and rewards in equal measure? Do you thrive in a customer-facing environment, coordinating complex tasks with ease? Are you a natural at coordinating teams and ensuring everything runs like clockwork? If you've answered "yes" to these questions, my client has the perfect role for you as a Service Supervisor in...

  • Service Supervisor

    1 month ago


    Leighton Buzzard, Central Bedfordshire, United Kingdom Select Full time

    Are you driven by delivering exceptional service? Fancy taking charge and being the cog that ensures everything runs smoothly? My client offers an exciting position as a Service Supervisor that might just be the opportunity you've been waiting for.In this role, you will be the linchpin that keeps the engineers on track every day. From liaising with...

  • Service Supervisor

    2 weeks ago


    Leighton Buzzard, Central Bedfordshire, United Kingdom Select Full time

    Are you driven by delivering exceptional service? Fancy taking charge and being the cog that ensures everything runs smoothly? My client offers an exciting position as a Service Supervisor that might just be the opportunity you've been waiting for.In this role, you will be the linchpin that keeps the engineers on track every day. From liaising with...

  • Service Supervisor

    2 weeks ago


    Leighton Buzzard, Central Bedfordshire, United Kingdom Select Appointments Full time

    Are you driven by delivering exceptional service? Fancy taking charge and being the cog that ensures everything runs smoothly? My client offers an exciting position as a Service Supervisor that might just be the opportunity you've been waiting for. In this role, you will be the linchpin that keeps the engineers on track every day. From liaising with...

  • Service Supervisor

    1 month ago


    Leighton Buzzard, United Kingdom Select Full time

    Are you driven by delivering exceptional service? Fancy taking charge and being the cog that ensures everything runs smoothly? My client offers an exciting position as a Service Supervisor that might just be the opportunity you've been waiting for.In this role, you will be the linchpin that keeps the engineers on track every day. From liaising with...

  • Service Supervisor

    4 weeks ago


    Leighton Buzzard, United Kingdom Recra Consulting Full time

    **_Recra are working in partnership_**: - _with a well-established british manufacturer who are looking to add a Site Supervisor to their site in Leighton Buzzard. The main purpose of this central role for the organisation is to ensure all correct work practices, procedures and safety precautions are followed at all times to ensure a world-class service to...

  • Supervisor

    2 months ago


    Leighton Buzzard, United Kingdom New Look Full time

    Supervisor - Permanent- Leighton Buzzard- 16 hoursAbout New Look: At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be...

  • Supervisor

    4 weeks ago


    Leighton Buzzard, United Kingdom New Look Full time

    Supervisor - Permanent- Leighton Buzzard- 16 hoursAbout New Look: At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be...

  • Parts Supervisor

    2 weeks ago


    Leighton Buzzard, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based in Leighton Buzzard is seeking an experienced Parts Supervisor to join them on a full time permanent basis working 8am-5.30pm Monday to Friday. As Parts Supervisor, you will be responsible for the running of the parts department, responding to customer enquiries, promoting and selling the companies parts & products, offering a consultative...

  • Site Supervisor

    1 week ago


    Leighton Buzzard, Central Bedfordshire, United Kingdom Novus Property Solutions Full time

    Site SupervisorBased: Working for the Leighton Buzzard office, based on Site travelling between Maidenhead, Slough & Reading - working 39 hours per week Monday to FridayWorking with us as a Site Supervisor, you'll get the opportunity to work for a committed and ambitious company who are focused on nurturing and developing our people and ensuring they have...

  • Supervisor

    4 weeks ago


    Leighton Buzzard, United Kingdom The Grove Lock, Leighton Buzzard Full time

    The Grove Lock is a traditional English pub, occupying a great spot on the bank of the Union Canal. The pub maintains a warm, welcoming atmosphere, and enjoys a great reputation for its food. **What can we offer you?** - 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after 1 year,...

  • Supervisor

    3 weeks ago


    Leighton Buzzard, United Kingdom The Grove Lock, Leighton Buzzard Full time

    The Grove Lock is a traditional English pub, occupying a great spot on the bank of the Union Canal. The pub maintains a warm, welcoming atmosphere, and enjoys a great reputation for its food. **What can we offer you?** - 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after 1 year,...

  • Tea Room Supervisor

    3 weeks ago


    Leighton Buzzard, United Kingdom Ascott Estate Full time

    'Primary Purpose To be responsible for the day-to-day supervision of the Pavilion Tea Room while ensuring excellent standards of staff support, customer service, hygiene, food safety and food service. Key Responsibility Areas - Assist with and supervise all aspects of preparation of food and beverages to ensure quality and service standards set for the...


  • Leighton Buzzard, United Kingdom Rhenus Home Delivery UK Full time

    **Who are we?** With an annual turnover of EUR 8.6 billion, the Rhenus Group is one of the leading global logistics service providers. Rhenus has 39,000 employees across 1,120 sites. The Rhenus Group offers solutions for a wide range of industries along the entire supply chain, including multimodal transport, warehousing, customs clearance and innovative...


  • Leighton Buzzard, United Kingdom Rhenus Home Delivery Full time

    **About us** With an annual turnover of EUR 8.6 billion, the Rhenus Group is one of the leading global logistics service providers. Rhenus has 39,000 employees across 1,120 sites. The Rhenus Group offers solutions for a wide range of industries along the entire supply chain, including multimodal transport, warehousing, customs clearance and innovative...


  • Leighton Buzzard, United Kingdom Rhenus Home Delivery UK Full time

    **Who are we?** With an annual turnover of EUR 8.6 billion, the Rhenus Group is one of the leading global logistics service providers. Rhenus has 39,000 employees across 1,120 sites. The Rhenus Group offers solutions for a wide range of industries along the entire supply chain, including multimodal transport, warehousing, customs clearance and innovative...