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Service Supervisor

4 months ago

Leighton Buzzard, United Kingdom Select Full time
Are you ready to take on a role that challenges and rewards in equal measure? Do you thrive in a customer-facing environment, coordinating complex tasks with ease? Are you a natural at coordinating teams and ensuring everything runs like clockwork? If you've answered "yes" to these questions, my client has the perfect role for you as a Service Supervisor in their Leighton Buzzard depot.

About Our Client:
Our client, is part of a well-known dealership providing equipment to sectors across construction, agriculture, Industrial, Recycling and more..  Known for their commitment to quality and customer satisfaction, joining this team means being part of a legacy of excellence in the field service industry.

Role Overview:
In this dynamic role as their Service Supervisor, you'll be the linchpin in managing the daily activities for the engineering team.  From receiving customer calls, assigning jobs to the Engineers, managing their attendance, quality of work and ensuring prompt service, your days will be diverse and engaging. You won't just stop there; you'll also oversee the job from start to finish, ensuring accuracy in hours logged, reflecting the work is carried out correctly, and overseeing the invoicing process. This role demands exceptional organizational skills, a keen eye for detail, and the ability to juggle multiple tasks effectively.  This customer led role will not only see you excel at customer engagement and service excellence but also as an effective relationship builder with Engineering staff and Customers alike.

How you will be rewarded:
  • Salary in the region of £32-35k
  • Private medial healthcare and Occupational health
  • Employee discounts across many retailers and partners and own merchandise
  • Childcare voucher scheme
  • Full company uniform provided
  • Online and additional training programmes to support career path and development
  • Onsite canteen
  • Free onsite parking
  • Pension scheme and Life assurance policy
  • Holidays 22 per annum + B/Holidays +1 additional days holiday for every completed 5 years service.
 
Do you have what it takes to be their next Service Supervisor?
With your background in a sales/service led environment, ideally you would have been in a role similar to an Engineering / Operations Coordinator/ Controller.  You will be effective at multitasking and coordinating personnel in a region across a number of jobs.  Some mechanical knowledge would be a distinct advantage.

This role offers a great deal of opportunity to work for a prestigious brand with an excellent reputation.  This is a career move with a great development opportunity.  Please APPLY NOW or contact Helen Pitcher or more information.