Customer Account Manager

5 days ago


Highbridge, United Kingdom Change Recruitment Services Ltd Full time

Change Recruitment are currently working with an established and well respected business based in Highbridge. This business has an opportunity for an experienced Account Manager/Customer Service Executive to join their team on a full time permanent basis(9am - 5pm Monday to Friday).
You will also have the ability to meet deadlines and manage your own personal workload.Being able to always demonstrate a high level of professionalism, integrity and commitment.
Key duties:

- Responsible for the progress of sales contracts. Monitoring new contracts and incomplete orders ensuring that any issues are resolved promptly;
- Ensuring that customers are kept informed about the progress of their contract at regular intervals;
- Liaising with project managers, internal and external teams and other departments as necessary. Proactively ensuring that all are progressing as required;
- Issuing prices and schedules to internal and external teams
- Raise and administer purchase orders for all costs associated with the sales order as required;
- To undertake a monthly review of all contracts and report on progress, issues & costs;
- Report weekly & monthly on specific elements of the contract - e.g. status of work
- Archiving and filing of customer files on completion of contracts.



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