Force Contact Centre Officer

As a 999 Emergency Call Handler you will be the first person giving people the help they need in their hour of need. That first phone call is where our service to the public begins, and our Call Handlers get the resource over the line to those in need. You will respond to emergency calls and support Police Officers attending incidents. If you are...

**Role: Force Contact Centre Operator** **Basic Salary: £24,552-£27,690** **Salary including up to 34.7% shift allowance: c £30,000 Are you calm in a crisis? Can you make rapid decisions? Are you able to prioritise when you are under pressure? We are looking for cool headed, problem solvers who really like to help others. At West Midlands Police, our...

**Role: Force Contact Centre Operator - Part Time** **Basic Salary: £24,552-£27,690 pro rata. Further allowances are also applicable dependent upon your working pattern** West Midlands Police is England’s second largest police force. Together we serve the 2.9 million people who call the region home - one of the youngest and most diverse populations in...

British Transport Police (BTP) are recruiting **Contact Handlers** for **permanent, full-time contracts (37 hours a week). **This role offers **£37,395** (inclusive of 20% shift allowance and £1,500 Market Supplement). Base Salary for this role is £29,912.50. These roles are based at our **First Contact Centre** in **Birmingham, Baskerville House.** BTP...

Are you an experienced contact centre professional with a passion for exceptional customer service? Do you thrive in an inclusive and innovative team environment? If so, we invite you to join our growing contact centre team at the British Heart Foundation (BHF). As a Contact Centre Advisor, you'll play a crucial role in supporting our life-saving...

Are you an experienced contact centre professional with a passion for exceptional customer service? Do you thrive in an inclusive and innovative team environment? If so, we invite you to join our growing contact centre team at the British Heart Foundation (BHF). As a Contact Centre Advisor, you'll play a crucial role in supporting our life-saving...

An exciting opportunity has arisen; do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, able to work as part of a team and independently, who is compassionate and enthusiastic about supporting the armed forces’ community. If you...

**Contact Centre Agent**: £12.00 - £14.00 per hour per hour B2 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...

**Your new role** We are inviting applicants to join our exciting Customer Contact Centre, working for National Highways. We are recruiting for Contact Centre Operators to work from our modern, purpose built contact centre, based within the National Traffic Operations Centre, Quinton, Birmingham. Free parking is provided. Please note, this role follows a...

We are inviting applicants to join our exciting Customer Contact Centre, working for National Highways. We are recruiting for Contact Centre Operators to work from our modern, purpose built contact centre, based within the National Traffic Operations Centre, Quinton, Birmingham. Free parking is provided. With a salary of £25,090 an annual performance...

**The Role** Do you have experience of delivering Tenancy and Housing Management services? Are you looking for an alternative to working out in the field, but still want a role that offers frontline contact with customers? Then look no further! We have a fantastic opportunity to join us as a **Housing Officer**, based in our Contact Centre. - We are proud to...

Contact Centre Advisor Salary: £23, Location: Birmingham The Contact Centre Advisor will be the first point of contact with participants. They will work with the Job Centre Plus (JCP) Work Coaches to promote the value of the programme and engage the participant in the programme and collect any relevant information which will allow our Employment...

Love events as much as we do? Want to work where great experiences begin? Then come and join the Ticket Factory family. The Ticket Factory is a leading national ticket agent for events across the UK and the official box office for the National Exhibition Centre, Resorts World Arena and Utilita Arena Birmingham. Interested in working within the ticketing...

**Contact Centre Agent (£22,500 + bonus)** LTK Consultants Ltd is a Birmingham based leading Automotive Consultancy working with top brands such as Peugeot, Citroen, DS, Vauxhall, and Fiat. Our contact centre is the foundation of our company focusing on customer care, whether that be Parts, Service, Accident Repair or Vehicle Sales. We have a strong...

JLL supports the Whole You, personally and professionally. ou will work for the UK JLL business, within a telephone-based contact centre, based in Birmingham but handling leads and enquiries focussed on the whole of the UK. **The role serves two functions**: **Inbound leads**: you will answer calls on behalf of multiple departments within JLL, and have the...

We have a part time post working Monday - Wednesday at our Care Navigation Centre at Sandwell General Hospital, To work as part of Primary Care Community and Therapies Clinical Group admin pool within the Community Contact Centre. This post is to support the Phlebotomy services, providing a comprehensive efficient and effective telephone based referral...

About the RoleDo you have experience within a call centre environment, with a passion for helping people with the ability to make people feel listened to and valued? Are you looking for an opportunity where you can really make a difference and take ownership of a problem and see it through to the end?If you are a confident, compassionate and positive person...

Do you have exceptional complaint handling skills in a call centre environment? If so, we're looking for Complaints Advisor to join our Customer Experience team! **About the role** As a Complaints Advisor, your primary focus will be resolving complaints and dealing with customer queries effectively in a fast-paced environment. Working with different areas...

The Force Contact Supervisor will join a team of supervisors, working together to ensure staff are performing effectively and efficiently, maximising service delivery and performance. This role is essential in providing a positive working environment, embedding new ways of working into a new environment. You will work closely with fellow Public Contact and...

About UsHealthHarmonie Ltd is a dynamic and growing organisation that operates in the heart of Birmingham. With a strong presence across the UK, we work in partnership with several NHS Clinical Commissioning Groups to provide patients with access to community services closer to their home.We are seeking a highly motivated individual to join our diverse team...