Resident Relationship Officer
6 months ago
**Resident Relationship Officer - Enfield Council (Hybrid)**
**3 - 6+ Month Ongoing Contract**
**Rate - Negotiable - Please send your CV with the rate of pay you require**
**Essentials**:
- Experience of delivering customer facing multi-landlord tenure blind tenancy management, complex casework management
- As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public
- Knowledge of housing law
- Experience of managing a portfolio of complex casework in regards to people support and tenancy management issues
**Job Role**:
- The role exists to ensure that every resident living in an Enfield Council Home irrespective of tenure, when facing the most significant challenges of life have access to a single point of contact to guide, support coach and empower them to identify their inner strength and identify new pathways of progression and resolution of the issues impacting on their lives. Access to the service will primarily be for short to medium term solutions however in some more complex cases engagement with a case may be long term. The resident can be assured the Resident Relationship Manager role does not end until the solution is resolved.
- Accept and assess referrals of multi-faceted complex and often high-risk cases, ensuring that clear outcomes-based plans and risk management action plans are in place and maximising access to a range of other services and interventions to support residents that access the service at point of crisis including:
- Mental health - Domestic abuse - Harassment / hate crime - Loss and bereavement - Substantial debt and financial hardship
**If you are interested, please send across an up-to-date CV and outline your availability/notice period/rate you are seeking and confirm you would like to be represented by Fox Morris Group for this position.**
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**
**IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.**
**Please note: We do not hold CV’s on file without first speaking with you.**
**Job Type**: Temporary contract
Contract length: 6 months
**Salary**: From £18.76 per hour
Flexible Language Requirement:
- English not required
**Experience**:
- Tenancy management: 1 year (required)
- Housing Law: 1 year (required)
- Resident Relationship Officer: 1 year (required)
Work Location: Hybrid remote in Enfield
Reference ID: RRO
-
Resident relationship Officer
17 hours ago
London Borough of Enfield, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time2-3 months contract with a Local AuthorityJob Summary:· The role exists to ensure that every resident living in an Enfield Council Home irrespective of tenure, when facing the most significant challenges of life have access to a single point of contact to guide, support coach and empower them to identify their inner strength and identify new...
-
Resident relationship Officer
13 hours ago
London Borough of Enfield, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full timeJob Description2-3 months contract with a Local AuthorityJob Summary:· The role exists to ensure that every resident living in an Enfield Council Home irrespective of tenure, when facing the most significant challenges of life have access to a single point of contact to guide, support coach and empower them to identify their inner strength...
-
Resident Liaison Officer
6 months ago
Enfield, United Kingdom ICB General Building and Civil Engineering Ltd Full timeICB has been contracted to provide regeneration works to occupied MoD/Council properties. We are seeking an IT literate and conscientious RLO with a flexible approach and drive to meet client KPIs to complement our growing team. Being a key member of the management team, you must be proactive in communicating with colleagues to understand work requirements...
-
Resident Liaison Officer
6 months ago
Enfield, United Kingdom ICB General Building and Civil Engineering Ltd Full timeICB has been contracted to provide regeneration works to occupied MoD/Council properties. We are seeking an IT literate and conscientious RLO with a flexible approach and drive to meet client KPIs to complement our growing team. Being a key member of the management team, you must be proactive in communicating with colleagues to understand work requirements...
-
Resident Support Specialist
1 month ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timePurpose of the Role:The Resident Relationship Manager role is designed to provide a single point of contact for residents living in Enfield Council Homes, offering guidance, support, and empowerment to help them navigate life's challenges. This role ensures that residents have access to a range of services and interventions to address complex issues,...
-
Resident Services Manager
2 months ago
Enfield, United Kingdom Springdene Nursing and Care Homes Limited Full timeThe resident services manager manages and supervises the domestic and laundry team and services, ensuring that a high standard of cleanliness is maintained at the Springdene homes in line with infection control best practice. In addition, they are responsible for procuring all necessary supplies for each of the three homes, and under the direction of the...
-
Housing Supply Officer
5 months ago
Enfield, United Kingdom Neway International Ltd Full timeNeway is looking for a Housing Supply Officer to join our client based with Enfield Coucnil. This role is starting asap, working 36 hours a week, initially for a 3 month contract that will be extended after review. Pay Rate is £23.98 p/h PAYE "The Market Management Service was established to ensure that Enfield’s private rented sector meets...
-
Housing Solutions Officer
6 months ago
Enfield, United Kingdom Pertemps Network Group Full time**Housing Solutions Officer**: - V851021171 Applicants **£27.90 Per Hour** - Full Time**Temporary** **Enfield, Greater London** **Public Sector And Council** **Job Description**: **Housing Solutions Officer** An exciting opportunity has arisen for a Housing Solutions Officer based in North London with a leading Local Authority. - Rate: £27.90/hour -...
-
Compliance Officer
5 months ago
Enfield, United Kingdom Veesupportservices Ltd Full timeCompliance & Monitoring Officer - Private Sector Housing Full time About Private Housing Solutions. The provision of good quality, secure, private housing solutions for Enfield residents is a key priority in the Council’s Good Growth Housing Strategy. The Private Housing Team’s role is to be the strategic lead in this area; understanding the market,...
-
First Response Officer
6 months ago
Enfield, United Kingdom Veesupportservices Ltd Full timeJob Title: First Officer Job Summary: Provide high quality and comprehensive support to the service user to empower them toplan, work towards and achieve their outcomes. Working effectively individually and as part of a team, to achieve service outcomes andactively contribute to the development and smooth running of the service in accordance with local...
-
Anti-social Behaviour Officer
5 months ago
Enfield, United Kingdom Fox Morris Group Full time**Anti-Social Behaviour Officer - Enfield Council - Hybrid** **3 - 6+ Month Ongoing Contract** **Hybrid** **Rate - Negotiable - Please send your CV with the rate of pay you require!** **Essentials**: - Experience managing ASB cases. - Housing association or council experience **Job Role**: - As a ASB specialist, you will manage a full range of council...
-
Housing Supply Officer
5 months ago
Enfield, United Kingdom Fox Morris Group Full time**Housing Supply Officer - Enfield Council** **3 - 6+ Month Ongoing Contract** **Hybrid** **Rate - Negotiable - Please send your CV with the rate of pay you require!** **Essentials**: - Can demonstrate initiative in improving on existing processes to achieve best value for the Council - A sound knowledge of current legislation related to the acquisition...
-
Housekeeping and Resident Services Director
4 weeks ago
Enfield Town, Greater London, United Kingdom Springdene Nursing and Care Homes Limited Full timeThe Resident Services Manager at Springdene Nursing and Care Homes Limited is responsible for overseeing the domestic and laundry teams, ensuring a high standard of cleanliness is maintained across the three homes in line with infection control best practices.Key responsibilities include:Managing and supervising the domestic and laundry teams to maintain a...
-
Housekeeping and Resident Services Group Manager
4 weeks ago
Enfield Town, Greater London, United Kingdom Springdene Nursing and Care Homes Limited Full timeThe Resident Services and Housekeeping Manager is responsible for overseeing the domestic and laundry teams and services at Springdene Nursing and Care Homes Limited. This role ensures a high standard of cleanliness is maintained across the three homes, adhering to infection control best practices.Key Responsibilities:Manage and supervise the domestic and...
-
Maintenance Officer
5 months ago
Enfield, United Kingdom Enfield Council Full timeWe are looking for a caring professional and self-motivated individual with good practical maintenance experience to join our home. You will be responsible for managing health and safety, undertake remedial work, and liaise with external contractors on work beyond the scope of repair and maintenance. What will you be doing? Here are a few key parts of the...
-
Housing Officer for Older People
2 days ago
Enfield Town, Greater London, United Kingdom Essential Employment Full timeAbout the RoleThis Housing Officer for Older People position involves providing high-quality support to our residents in Enfield. As a key member of our team, you will play a crucial role in ensuring the needs of our service users are met.You will be responsible for:Carrying out testing and regular inspections of dwellings to ensure residents'...
-
Early Intervention Officer
5 months ago
Enfield, United Kingdom Service Care Full time**Early Intervention Officer** **Enfield, UK** **Temporary** **Full Time** We are seeking a dedicated and skilled Early Intervention Officer to join our team in Enfield on a full-time temporary ongoing basis. The Early Interventions Officer will be a part of a team working to improve homelessness prevention, reduce temporary accommodation and work towards...
-
Housing Resolution Officer
4 weeks ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Resolution Officer Job DescriptionAs a Housing Resolution Officer with Carrington Blake Recruitment, you will be responsible for providing exceptional customer service to residents of Enfield Council. Your primary goal will be to resolve housing-related issues in a timely and professional manner.Key Responsibilities:Provide first point of contact for...
-
Client Relationship Manager
1 month ago
Enfield Town, Greater London, United Kingdom beBee Professionals Full time £30,000 - £45,000We are looking for a Client Relationship Manager to join our team at beBee Professionals in Enfield Town, United Kingdom.Key Responsibilities:Manage client relationships to ensure their needs are met.Develop and implement strategies to drive revenue growth and customer satisfaction.Prepare and deliver presentations and proposals to clients.Collaborate with...
-
Housing Gateway Officer
6 months ago
Enfield, United Kingdom Enfield Council Full timeThe Market Management Service was established to ensure that Enfield’s private rented sector meets residents’ needs. The aim of the Market Management Service is to provide a range of PRS interventions and initiatives including emergency and temporary accommodation and PRS Housing Services, including procurement, allocation, and management...