Community Crisis Intervention Officer

3 weeks ago


Enfield Town, Greater London, United Kingdom Novax Recruitment Ltd Full time
Job Summary:
We are seeking a highly skilled Resident Relationships Officer to join our team. As a key member of our team, you will play a vital role in supporting residents and promoting tenancy sustainment. Your primary responsibilities will include providing crisis intervention and early support to residents, assessing risks, and collaborating with multiple agencies to ensure safety and long-term resolution. To succeed in this challenging yet rewarding role, you must possess excellent communication and interpersonal skills, as well as the ability to build trust and rapport with residents, set clear boundaries, and maintain positive relationships while providing effective support.

Main Responsibilities:
- Provide immediate crisis intervention and early support to residents, assessing risks and collaborating with multiple agencies to ensure safety and long-term resolution.
- Manage tenancy conditions, create support plans, and conduct risk assessments to promote tenancy sustainment and ensure health and safety requirements are met.
- Build and maintain positive relationships with residents, set clear boundaries, and ensure that ongoing support resources are available even after case closure.

Requirements:
- Proven ability to provide crisis intervention, assess risk, and collaborate with multi-disciplinary teams to ensure the safety and well-being of residents.
- Experience managing tenancy conditions, creating support plans, and conducting risk assessments to promote tenancy sustainment and ensure health and safety requirements are met.
- Ability to build trust and rapport with residents, set clear boundaries, and ensure positive, ongoing relationships while providing effective support.

Benefits:
The successful candidate will enjoy a competitive hourly rate of £21-£22 per hour, paid via an umbrella company. In addition to a generous hourly rate, you will also receive access to regular training and development opportunities to enhance your skills and knowledge.

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