Cancer Referral and Bookings Administrator

3 months ago

London, United Kingdom North Middlesex University Hospital NHS Trust Full time

This post is based in the Cancer Performance Team and full training will be provided on all aspects of managing cancer 2 week wait referrals, tracking patients through their tests and appointments to enable the team to determine if patients have cancer or not. This is an admin based role in a busy service and would suit people who like to be busy and are interested in providing a high level of customer service to internal and external stakeholders.

The opportunity has arisen for a full time Band 3 ,booking officer within the Cancer Performance Team at North Middlesex University Hospital NHS Trust.

The role is administrative and will require great organisational skills and attention to detail as well as excellent communication skills. You will regularly liaise with clinicians and admin staff. There is a full training package accompanying this role. You will need to be able to cope well under pressure, show initiative and work well as part of a team.

The 2ww booking officer works with the cancer services to ensure that all suspected cancer patients are booked within cancer targets and cancer pathways are mapped and followed up appropriately. They also work closely with the Cancer Performance Manager and Service Managers in ensuring collection and management of the national cancer minimum data sets for all patients.

North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London’s busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond.

Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients’ wellbeing.

We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families.

To provide a comprehensive, professional and effective secretarial service. The post holder must display a considerable degree of initiative, have mature judgement and maintain a calm, friendly and efficient manner when dealing with patients and staff.

The ability to work under pressure and to prioritise the urgency of the workload from various directions is essential.

The post holder must be able to concentrate on completing tasks during periods of frequent interruptions from staff and patients. They must be able to manage deadlines with unpredictable work patterns; to be process driven and have a high attention to details.

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