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Inbound Claims Agent

4 months ago

Manchester, United Kingdom Treehouse Sales and Marketing Full time

**About us**

We are professional, agile and our goal is to revolutionize the industry by providing innovative solutions that not only meet but exceed the needs and expectations of our clients, setting new standards for excellence and leaving a lasting, positive impact.

As a Sales Representative, you will play a crucial role in converting warm inbound web leads into sales opportunities by speaking with interested clients directly on the telephone. Reporting directly to the Call Centre Manager, you will utilize your enhanced sales and customer service skills to ensure that each customer receives a personalized solution that perfectly aligns with their requirements. You will work closely with a team of agents, supported by a dedicated Manager

**Responsibilities**:

- Handle inbound web leads, converting them into sales opportunities.
- Deliver exceptional customer service with a solution-focused sales approach.
- Ensure the correct information is captured for every opportunity.
- Guide clients with accurate information and updates.

**Requirements**:

- Experience in a telephone-based sales role.
- Strong attention to detail and effective record-keeping skills.
- Excellent time keeping.
- Passion for helping others and delivering outstanding customer service, demonstrating empathy and understanding.
- Work as an individual and as a team
- Eagerness to learn, develop, and advance within the role.
- High level of empathy in customer service.

Office Based Role (Eccles Manchester)

£12 per Hour

OTE £40,000

Shift 10am till 6pm Mon - Fri

Pay: £12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person