Duty Officer

4 weeks ago


StratforduponAvon, United Kingdom Shakespeare Birthplace Trust Full time

The Trust is looking for casual Duty Officers to support the onsite learning events for secondary/university and leisure learning activity. This will take place at our in-town teaching spaces, primarily Hall’s Croft and Harvard House but other locations may be agreed.

In this role, you will provide Duty Officer support to secondary/university and leisure learning activity on the day, including undertaking opening up procedures, problem solving (including IT equipment), welcoming teachers and students, and communication with other staff and volunteers as required.

You will be responsible for Health and Safety, and Security, ensure that risk assessments are adhered to, deal with emergency situations as and when they arise, undertake the closing procedures, and support the learning activity as required.

To be successful in this role, you will be willing to take responsibility for operational processes and to be the Duty Officer for onsite learning activity. You will have good problem solving skills and be able to think of effective solutions, possess good organisational and planning skills including responding to challenges that may arise spontaneously.

You will also have good communication and interpersonal skills, possess experience of working as part of a team, as well as independently, and be willing to learn internal processes and procedures related to Fire, First Aid and Security. Fire Marshal, First Aid and Security Awareness training can be provided by the Trust.


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