Service Desk Supervisor
2 weeks ago
**Role - Service Desk Supervisor**
**Location** - Maidstone
**Salary** - £32,000 to £36,000
As a rule, I find technical people prefer to focus on the tech rather than manage people - completely understandable.
But I’ve been tasked with finding that rare beast who has a technical background, yet enjoys the challenges and rewards that come from managing/supporting/training/inspiring a team of people.
The good news is that this Maidstone based IT Support/Managed Services Company see themselves as a “Customer Service Company who does Tech” rather than the usual “Tech Company who have to deal with people” (this doesn’t mean that they are less technical).
So if you are genuinely focused on working with the team to give your clients the best experience, this is the company for you.
Led by an exceptional senior management team, they have seen continuous growth for the last 10 years and continue to delight their clients with a wide range of technical offerings.
You would help them to continue and expand on their success, using your technical knowledge but more importantly, leadership skills to become a central figure in the organisation. As well as planning, organising and directing the Service Desk Team, you will help identify trends and make recommendations for service improvements.
HERE’S WHAT YOU’LL NEED:
- Experience of leading a service desk team
- Technical expertise to 2nd Line or higher
- To live in commutable distance of Maidstone
HOW TO APPLY:
**Salary**: £32,000.00-£36,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Maidstone: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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