Group Head of Human Resources

4 days ago

West Drayton, United Kingdom B&H Worldwide Full time

**Line Manager**: Group Managing Director

**Location**: LHR, UK

**Conditions**: Full Time (Monday to Friday)

Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry-leading systems and processes. At B&H we are fully committed to rewarding dedication and success and supporting staff to achieve their full potential. The key objective of this role is to attract talent to B&H through an environment of learning, development and career progression that will support our growth and enable us to deliver Best in Class service to our clients. To effectively manage our biggest asset - our people.

**Main Role Accountabilities**:
**Strategic Planning**:

- Design and build a culture of cohesive working, and productivity where innovation and ideas are recognised.
- Design benchmarking where HR performance can be measured and reported.
- Ensure resources, vision statements, career development plans are aligned to the corporate 3-year plan.
- Provide guidance to management on best HR practices and productivity tools.
- Work with the Executive team during the planning and budgeting process to validate resourcing requirements.
- Support new business initiatives from a people perspective (new regions).
- Create HR initiatives that support strategic growth (diversity, gender etc)

**Policies and Procedures**:

- Lead development of, implement and maintain HR policies and procedures in accordance with regional employment legislation and best practice in operational countries.
- Review and update policies and procedures with changes in legislation and best practice/thinking.

**Employee Engagement**:

- Lead and encourage employee engagement that is designed to foster healthy and productive working relationships within and outside the business.
- Ensure effective performance management of global staff through comprehensive appraisal schemes and regular review.
- Create a culture of positive thinking and strong customer servicing.
- Ensure adequate attention is given for employee development and its monitoring
- Provide a counselling platform for all members of staff to discuss their issues at work.
- Design employee incentives and rewards that encourage active employee participation and recognition of their efforts.
- Support the business in keeping employees up to date with its progress

**Employee Benefits/Payroll**
- Responsible for maintaining industry upper-tier attractive employee packages across the Group including salary, benefits and training.
- Work directly with international finance teams to ensure that payroll data is correct and submitted to the external provider in an accurate and timely manner.
- Review and where applicable standardise the employee benefit schemes for all group companies.

**Staff Development**
- Provide support to regional managers to develop the skills and capabilities of their employees including:

- Technical skills training needs in conjunction with on-the-job experience.
- Develop the next level of managers and equip them with appropriate management skills.
- Provide a structured career path for key employees that will support the businesses growth plans.
- Provide advice and support to line management of employees who have performance related obstacles.

**HR Performance Management**:

- Instigate a global employee feedback platform to assess performance of HR activity.
- Implement and maintain KPI’s that support driving business improvements.
- Create an environment where employees are comfortable discussing issues with the HR team.
- Ensuring all disciplinary and grievance procedures are followed as per the polices and local legislation. Guide and support local management in the process, seeking external professional advice when appropriate.

**Staff Recruitment**:

- Make B&H an employer of choice for those wishing to seek a career in logistics:

- Work with the Internal Recruiter to maximise our exposure and generate strong interest in all international vacancies.
- Adopt a policy of internal promotion where possible.
- Encourage, promote, and manage international employee assignment/secondments as part of their development.

**Risk Management**:

- Provide appropriate levels of assurance that minimise risk the business. These include.
- Discrimination claims
- Harassment claims
- Personal injury
- Stress Management

**Personal Attributes**
- Business Partner
- Proud and diligent
- Demonstrates gravitas and credibility
- Adaptable yet holds strong core beliefs
- Starter/finisher
- Warm and friendly

**Key Skills and Attributes**
- Ability to set key priorities and deliver successful HR programs in an international environment
- Highly professional and sets a high standard of attainment.
- International employment law, legislation, best practice
- Excellent verbal and written communication skills
- Good listening skills and empathy that consistently result in a balanced view

**Qualifications and Experience**
- CIPD

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