Administrator for Client Liaison

3 weeks ago


Woodbridge, United Kingdom Deben Willow Care Full time

Visiting service users in their own homes, provide support with daily living skills, as part of a person-centred care package, in a way which respects the dignity of the individual and promotes independence whilst enabling them to remain at home. The care provided by a care assistant is expected to include care that would be reasonably given by members of the service user’s family. To also participate with Multi Disciplinary Meetings alongside the Deputy Manager.

Ideally have a qualification in risk assessment or equivalent.

NVQ Level 3.

To have some knowledge of rotas.

To carry out assessment in hospital prior to discharge.

Also to have knowledge of safeguarding.

Working closely with Occupational Therapists, Doctors, District Nurses, and Social

Workers.

Care assistants are expected to carry out their duties in accordance with Deben Willow Care’s philosophy of care.

**Main duties & key responsibilities**

Philosophy of care:
We aim to support a safe home environment where the unique needs of each individual are recognised, with care provided and independence promoted by skilled staff. To ensure that they can meet the needs of each individual, we offer training and development for all staff and to ensure that service standards are achieved, we maintain a comprehensive quality assurance programme.

Job summary: You are required to promote DWC to the highest standard. Your role is to ensure customers have a smooth integration into domiciliary care, reviewing their person-centred care package on a regular basis. You are required to keep your CPD up to date and share these with your line manager on a regular basis.

You have the responsibility to support and monitor progress of the care staff that have been designated to you, this would include and not exhaustive of - supervisions, spot checks, training requirements and performance management.

All documentation has a 24hour completion deadline. Requirements to promote good relationships and communication with Service Users, family members and care staff are paramount thus ensuring quality delivery and company growth.

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Felixstowe, IP12 1BL: reliably commute or plan to relocate before starting work (required)

Reference ID: Administrator



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