Quality Controller

4 weeks ago


Stockport, United Kingdom musicMagpie Full time

**The Role**:
The role of the Quality Assurance Controller is to inspect and re-evaluate all processed stock from B2B and C2B streams to verify that completed work is correct. The Quality Assurance Controller will complete daily checks on all processed stock.

**Key Responsibilities**
- Control and management of all inbound C2B and B2B workload into the processing department
- Daily stock checks of all processed devices
- Completion of team end of day and shift findings reports
- Effective retraining of staff immediately following any quality issues raised
- Organization of and assistance with processing workload and staff roll call in the event of team lead vacation or absence
- Compliance with all Health and Safety requirements and guidelines

**Must be**:

- Experienced and comfortable with a fast-paced target driven environment
- Hard-working and punctual
- Positive attitude
- High level of accuracy with great attention to detail
- IT literate and proficient in the use of the Microsoft Office suite of products
- Self-motivated with the drive to act on own initiative as well as work effectively as part of a team

**Preferred**:

- Previous supervisory and/or quality assurance experience
- Familiarity with consumer electronics

**About Us**:
musicMagpie is a circular economy pioneer that offers customers a smart, sustainable and trusted way to buy, rent and sell tech and media products.

Operating through our two trusted brands - musicMagpie in the UK and Decluttr in the US - our circular model of recycling, refurbishing, reselling and renting products helps to make tech more affordable, allows people to make money from their unused tech and reduces its impact on the planet.

Our environmental and social focus is demonstrated by our ‘Smart for you Smart for the planet’ ethos and we have received the London Stock Exchange's Green Economy Mark, which recognises companies that derive 50 per cent. or more of their total annual revenue from products and services that contribute to the global Green Economy.

Thanks to our colleagues, partners and customers we give a ‘second-life’ to over 400,000 technology products a year (as well as 2,500 tonnes of disc media and books categories) - saving over 50,000 tonnes of CO2, enough to heat over 18,000 homes for a year

Over 7.5 million customers have used our award-winning service and we’ve paid out millions for their unwanted technology.

We are the largest third party seller globally on both Amazon and eBay and we have an excellent Trustpilot rating with over 245,000 reviews.

**Why Join Us**:
Joining our team gives you the opportunity to make a real impact on the world, no matter what you do, as well as learning new skills, making new friends and working on innovative, interesting and rewarding projects.

**Our Culture**:
Rewarding, down to earth, inclusive, and supportive.

**Our Values**:
We care | We make a difference | We’re better together | We innovate | We work in an environment where we all thrive.

**Diversity and Inclusion**:
At musicMagpie, inclusion and diversity are central to our values. We have an authentic focus on intentional inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution.

**Job Types**: Full-time, Permanent

**Salary**: £11.42 per hour

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

Schedule:

- 12 hour shift

**Experience**:

- Mobile Phone Repair: 1 year (preferred)

Work Location: In person

Reference ID: QC Aug



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