Customer Service

3 months ago

Northampton, United Kingdom Gloverall Plc Full time

**Gloverall has a rich history, dating back to 1951. Home to the original duffle coat, the foundations of the brand have been built on manufacturing timeless quality British heritage outerwear.**

We have an exciting opportunity for a Customer Service and Warehouse Operative to join our small busy team based at our Earls Barton warehouse in Northamptonshire. The main responsibilities of this role is to act as the primary liaison with our web customers and to support the day-to-day operations of the warehouse to deliver excellent customer service. More detailed responsibilities and tasks comprise the following:

- Ensuring connection of Shopify product codes to the ERP system for stock processing and thus ensuring stock levels are correct. Monitoring web products availability and reports to line manager any shortages of products
- Assisting wholesale business with processing and monitoring orders, confirmations, invoices, returns, credits and exchanges and co-ordinating the necessary export documentation and declarations for the export of goods
- Providing support with warehouse activities within the operations team including picking and packing, processing customer returns, and stock checking
- Performing QC activities for incoming finished goods and customer returns
- Assisting with production administration and other tasks as required

Reporting to the Operations Manager, the role will require liaison with our Web team and operations.

You should have experience in a customer services role and preferably some hands on warehouse experience.

The role is full time, working 39 hours Monday-Friday, a competitive salary is on offer.

If you are a confident, team player who has a flexible attitude to working to getting tasks done, then we would like to hear from you, please send us a covering letter and CV outlining your experience.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Northampton: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warehouse: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person

Reference ID: GLO-CSWO-24

  • Bosch Customer Service Specialist Apprenticeship

    3 months ago

    Northampton, United Kingdom Service MOT Repairs Full time

    _This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ This role is based at Service MOT Repairs, Northampton. A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers. A large part of your role would be dealing with...

  • Customer Service

    3 months ago

    Northampton, United Kingdom Impact Recruitment Full time

    **Customer Service Coordinator** **Permanent** **Northampton, NN4** **Monday to Friday, 8am-4pm / 10am-6pm rotating weekly** **£25,500 per annum plus excellent benefits** **Are you passionate about providing excellent customer service?** **Are you an efficient administrator who pays great attention to detail?** **Are you an organised individual able...

  • Customer Service

    3 months ago

    Northampton, United Kingdom Impact Recruitment Full time

    **Customer Service Coordinator** **Northampton, NN3** **Permanent** **Monday to Friday** **£24,000** **Are you looking for a more senior customer service role that could lead to a Team Leader position?** **Do you have a desire to help people and looking for a varied administration role?** - **If this sounds like you, we have the perfect opportunity...

  • Customer Service

    2 days ago

    Northampton, United Kingdom Macildowie Recruitment and Retention Full time

    Job Title: Customer Service Advisor A well-established, leading global provider in the industrial products sector is currently looking for a Customer Service Advisor to join their fast-paced and dynamic customer service team. This is an excellent opportunity for someone with a passion for delivering exceptional customer care and looking to progress their...

  • Customer Service Agent

    3 months ago

    Northampton, United Kingdom Carousel Car Parts LTD Full time

    We are currently recruiting for a Customer Service Advisor. As a Customer Service Advisor you will be dealing with the company's clients delivering a high level of Customer Service from start to finish. **As a Customer Service Advisor you'll need to have**: - Previous experience in customer services industry - Great communication at all levels - Attention...

  • Customer Service Representative

    1 week ago

    Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time

    Job Description**Job Summary**We are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Manage...

  • Customer Service Representative

    5 days ago

    Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time

    Job Description**Job Summary**We are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Manage...

  • Customer Service Director

    2 days ago

    Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    Job Title: Customer Service DirectorJob Summary:Crest Recruitment is seeking a highly skilled and experienced Customer Service Director to join our team. As a key member of our organization, you will be responsible for leading our customer care team and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and manage the customer...

  • Customer Service Director

    2 days ago

    Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    Job Title: Customer Service DirectorJob Summary:Crest Recruitment is seeking a highly skilled and experienced Customer Service Director to join our team. As a key member of our organization, you will be responsible for leading our customer care team and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and manage the customer...

  • Customer Service Advisor

    3 months ago

    Northampton, United Kingdom Gi Group Full time

    **Full Time**: **Permanent**: - Customer Service Advisor - We have immediate start for a Customer Service Advisor in Northampton - Details - Salary - £11.00ph - Working Hours are - Full time, Monday - Friday 0730 - 1600 - Location - Northampton - Duration - Temp to perm - Role of a Customer Service Advisor- Deal with customers, suppliers, and members of...

  • Customer Service Administrator

    2 weeks ago

    Northampton, United Kingdom Hays Full time

    Customer Service Administrator, Temporary Role, Northamptonshire Based, Immediate Start Customer Service AdministratorNorthamptonshire basedTemporary Contract A Customer Service Administrator is responsible for providing exceptional customer service and handling administrative tasks related to customer interactions. They act as the primary point of contact...

  • Customer Service Administrator

    2 weeks ago

    Northampton, United Kingdom HAYS Full time

    Customer Service Administrator, Temporary Role, Northamptonshire Based, Immediate Start Customer Service AdministratorNorthamptonshire basedTemporary Contract A Customer Service Administrator is responsible for providing exceptional customer service and handling administrative tasks related to customer interactions. They act as the primary point of contact...

  • Customer Service Director

    3 days ago

    Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    Job Title: Customer Service DirectorJob Summary:Crest Recruitment is seeking a highly skilled Customer Service Director to lead our Customer Care team. As a key member of our organization, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.Key Responsibilities:Lead and manage...

  • Customer Service Director

    3 days ago

    Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    Job Title: Customer Service DirectorJob Summary:Crest Recruitment is seeking a highly skilled Customer Service Director to lead our Customer Care team. As a key member of our organization, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.Key Responsibilities:Lead and manage...

  • Customer Service Representative

    6 days ago

    Northampton, Northamptonshire, United Kingdom Ricoh Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide outstanding customer...

  • Customer Service Representative

    5 days ago

    Northampton, Northamptonshire, United Kingdom Ricoh Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide outstanding customer...

  • Customer Service Representative

    2 days ago

    Northampton, Northamptonshire, United Kingdom Ricoh Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide outstanding customer...

  • Customer Service Representative

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Ricoh Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide outstanding customer...

  • Customer Service Representative

    3 hours ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Hays Specialist Recruitment Limited. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and candidates, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to...

  • Customer Service Representative

    6 hours ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Hays Specialist Recruitment Limited. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and candidates, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to...