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Welfare Benefits Support Officer
4 weeks ago
£32,020 - £35,411 per year. This full-time post has become available within the Welfare Rights Team of the Tackling Poverty Service. Temporary until the 31 March 2024.
**Post title**: Welfare Benefits Support Officer
**Post number**: SS.66991-V1
**Salary**: £32,020 - £35,411 per year
**Directorate/department**: Social Services
**Further information**:
The main areas of the work will be to:
- Provide a Welfare Rights Service to support individuals engaging with Communities for Work using a variety of methods, face to face, telephone, online.
- Prepare legal arguments, gather evidence and present cases at first tier appeal hearings; and when required at upper tribunals.
- Plan, prepare and deliver training courses/sessions covering a wide range of welfare benefits to those statutory and third sector organisations that you are supporting.
- To devise information leaflets and publications that are easy to read covering areas of complex welfare benefit law.
- To provide policy advice and support.
You will be part of a busy team, where there is a heavy focus on team work whilst being able to work independently; the work of an adviser is challenging but very rewarding.
**Safeguarding**
Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors.
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