Customer Service Coordinator

4 weeks ago


Sudbury, United Kingdom A&B Glass Company Limited Full time

A & B Glass Company is an award-winning manufacturer and installer of uPVC windows, doors and conservatories, with sites across the East and South West of England.

The company has a broad customer base of local, regional & national house builders and developers and has grown to become the largest window and door supplier in the East of England.

We are now looking to recruit a Customer Services Account Co-ordinator based at our head office in Sudbury.

You’ll also be involved in the following:

- Actioning service call requests from the house builder and booking appointments directly with the occupant.
- Using customer portals to update the progress of the service calls using an in-house diary system.
- Raising paperwork for engineers and actioning all product required, re-booking incomplete service calls and liaising with the house builder.
- Quoting for chargeable works and maintaining a good working relationship with your customers.

You won’t need to have any industry-specific knowledge as full training will be given, but a good working knowledge of MS Office products is essential.

As well as a great working environment, we offer competitive rates of pay and a clear career development path. If you would like more information, do not hesitate to contact Natalea Mills on 07415 298242.

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 28/02/2023



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