Current jobs related to Customer Service Advisor - Basingstoke - South Western Railway

  • Customer Service Advisor

    4 weeks ago

    Basingstoke, Hampshire, United Kingdom Pertemps Full time

    Customer Service AdvisorAre you passionate about all things automotive?Do you have experiance within a manufacturing environment?Pertemps are recruiting for a Customer Service Advisor to join an esteemed client and one of the best engine component manufacturers in the world The ideal candidate will seamlessly bridge the gap between complex product...

  • Customer Service Advisor

    4 months ago

    Basingstoke, United Kingdom Kier Group Full time

    We're looking for a Customer Service Advisor to join our Workplace Services team based in Basingstoke **Location**: Basingstoke, Office based **Contract**: Permanent, part time - Saturday and Sunday 6am to 6pm **What will you be responsible for?** As a Customer Service Advisor, you'll be working within the Workplace Services team, supporting them duties...

  • Customer Service Advisors

    3 months ago

    Basingstoke, United Kingdom Tate Full time

    **Customer Service Advisors - Permanent** **Full time - 37.5 hours - Monday - Friday** **Salary - £21,255 per annum** **Office in Basingstoke - hybrid** Tate are working with a large consulting, transformation and digital services business who focus on delivering innovative solutions to transform and simplify the connections between businesses and...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Kier Group Full time

    We're looking for a PPM Customer Service Advisor to join our Ministry of Justice and Home Office Contract Admin Team based in Basingstoke. **Location**: Basingstoke - On site **Contract**: Full Time, Permanent **Responsibilities** As a PPM Customer Service Advisor, you'll be working within the Contract Admin team, supporting them in duties for the...

  • Customer Service Advisor

    4 months ago

    Basingstoke, United Kingdom HAYS Full time

    Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share...

  • Customer Service Advisor

    1 month ago

    Basingstoke, Hampshire, United Kingdom Pertemps Full time

    Customer Service AdvisorAre you passionate about all things automotive?Do you have experiance within a manufacturing environment?Pertemps are recruiting for a Customer Service Advisor to join an esteemed client and one of the best engine component manufacturers in the world! The ideal candidate will seamlessly bridge the gap between complex product...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom HAYS Full time

    Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share success. ...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Unum UK Full time

    **Who are we?** We are Unum - one of the UK’s leading employee benefits providers. We’ve been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families. With a Fortune 500, US parent company, we’re part of highly successful global organisation, sharing ideas and...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Unum Full time

    **Who are we?** We are Unum - one of the UK’s leading employee benefits providers. We’ve been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families. With a Fortune 500, US parent company, we’re part of highly successful global organisation, sharing ideas and...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Sovereign Housing Full time

    **What is a Customer **Service** Advisor **at** Sovereign?** Our Customer Service Advisors are at the centre of what we do. The team is the first point of contact for our 140,000 customers. They rely on us to be there when they need support and you will be owning and resolving their queries. Our current positions are for full time Customer Service Advisors...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Fix Auto UK Full time

    At Fix Auto Basingstoke, we pride ourselves in delivering right first-time repair solutions that include value, service, speed and quality for our customers. We currently have a vacancy for an experienced Customer Service Advisor. Hours - Fulltime: Monday - Friday 8am - 5pm, Saturday Morning Rota - have a driven 'can do' attitude - have a good eye for...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Sovereign Housing Full time

    **What is a Customer **Service** Advisor **at** Sovereign?** Our Customer Service Advisors are at the centre of what we do. The team is the first point of contact for our 140,000 customers. They rely on us to be there when they need support and you will be owning and resolving their queries. Our current positions are for full time Customer Service Advisors...

  • Customer Service Advisor

    1 month ago

    Basingstoke, United Kingdom Kier Group Full time

    We're looking for a Customer Service Advisor to join our Out of Hours based in Basingstoke. Location: On site - BasingstokeContract: Part Time, Permanent - Every Saturday and Sunday ResponsibilitiesAs a Customer Service Advisor , you'll be working within the Customer Service team, supporting them in providing out of hours emergency cover for our Clients...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Fix Auto UK Full time

    At Fix Auto Basingstoke, we pride ourselves in delivering right first-time accident repair solutions that include value, service, speed and quality for our customers. We currently have a vacancy for a Customer Service Advisor. Hours - Fulltime: Monday - Friday 8am - 5pm, plus Saturday Morning Rota 8.00 to Noon - have a driven 'can do' attitude - have a good...

  • Customer Service Advisor

    3 weeks ago

    Basingstoke, United Kingdom SNG Formerly Sovereign Housing Association Full time

    What is a CustomerService Advisor at Sovereign Network Group? OurCustomer Service Advisors are at the centre of what we do. The team is the first point of contact for 140,000 of our customers. They rely on us to be there when they need support and you will be owning and resolving their queries. Our current positions are for full time Customer Service...

  • Customer Service Advisor

    2 weeks ago

    Basingstoke, United Kingdom Team Jobs - Commercial Full time

    An exciting opportunity for a Customer Service Advisor to join the team of a leading Consumer Goods Company located in Basingstoke. If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on! Within this position you...

  • Customer Service Advisor

    1 month ago

    Basingstoke, United Kingdom Unum Full time

    Job Posting End Date: August 29Who are we?We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.The roleWhat will you be doing?Customer Service AdvisorHybrid BasingstokeSalary :£23,500What will you...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    **Customer Service Advisor** **Location: Hybrid working. 3 days a week in the Basingstoke office and two days home working.** **Salary: £10.97** Role: Temporary / Full Time Hours: 9am - 5:30pm (Monday to Friday). 37.5 hours per week. - Do you thrive in a busy and varied customer focused role?_ This is a rewarding role in a supportive and quality focused...

  • Customer Service Advisor

    3 months ago

    Basingstoke, United Kingdom Avery Healthcare Full time

    **About The Role**: **Pemberley House Care Home** located in **Basingstoke **is currently recruiting for an enthusiastic, sales-orientated team player to join us as **Customer Service Advisor. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact,...

  • Customer Service Advisor

    2 weeks ago

    Basingstoke, United Kingdom Team Jobs Full time

    An exciting opportunity for a Customer Service Advisor to join the team of a leading Consumer Goods Company located in Basingstoke.If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on!Within this position you will...

Customer Service Advisor

4 months ago

Basingstoke, United Kingdom South Western Railway Full time

**Who are we?**

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England and the Isle of Wight.

**Join our team and help us continue to improve quality of life by bringing people together to get the most out of life.**

SWR is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

**About the job**:
As our customer base grows so does our customer's expectation of us. To meet this challenge and exceed customer expectations, South Western Railway have introduced a cutting edge customer contact centre.

This unique service will be delivered 24/7 from our brand new facility in Basingstoke, where you will be surrounded by modern technology and have access to the latest network information. Building on your existing customer facing skills, you will become an expert in brand new information and video technology, allowing you to provide next generation customer service. This is an Innovative contact centre and South Western Railway are the only train company looking to the future in this way.

A business as busy as ours needs people who can be dynamic in responding to a wide range of customer enquiries so some details about us are: South Western Railway operates around 1,600 trains a day on a network encompassing routes through Hampshire, Surrey, Dorset, Wiltshire, Berkshire, Devon, Somerset, and Greater London. Over 4,500 employees help our customers make over half-a-million journeys every day to more than 200 stations on our network.

A modern railway requires a modern approach, and we are constantly looking for the brightest talent to help make the difference to our customers.

**As a minimum, you will need to have**:

- Strong customer service skills
- Proven experience in a call centre / contact centre environment
- Excellent verbal communication skills
- A willingness to learn new technologies
- Able to work within a team of like-minded people on a 24 hour 7 days per week roster

**About the location**:
The location for our Video Contact Centre is a modern and impressive office in Basingstoke Campus, a large and innovative training facility shared with Network Rail.

**Working Pattern**:
An** a**verage of 37 hours per week, across varied shifts.

Monday to Saturday covering absence/annual leave, shifts can include:
0600-1400
0700-1500
1200-2000
1430-2230
2200-0600

Please note flexibility is key and due to the nature of this general purpose relief role you will need to be able to cover a variety of shifts at short notice.

**The Reward**:
£20,971 per annum plus £451 regional allowance per annum

Rising to: £23,475 per annum plus £451 regional allowance per annum (after 6 months, provided you have passed probation and a competency assessment)

We also offer many other great benefits:

- Excellent pension scheme
- Free rail travel
- Free on-site parking
- First class training and development, that will inspire you to achieve
- Unique career opportunities
- On-site gym
- On-site canteen

**Applicants requiring a visa must have at least 6 months remaining at the time of appointment**

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.