Project Support Officer

4 weeks ago


Dorchester, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

The purpose of this post is to support the delivery of strategic estates, transformation and service improvement projects, which may stretch across all the clinical and non-clinical divisions of the Trust. The post holder will work directly with the project stakeholders and be responsible for co-ordinating and integrating work across the initiatives that they will manage.

They will work with the Operational Managers and Strategic Estates Team to ensure that the agreed tasks are implemented according to project timescales, and that any concerns are raised in time for effective mitigation actions to be taken.

Overall, the post holder will act as an ambassador for the change projects they support. They will raise awareness of the purpose, and act as a crucial support to the management teams to ensure its implementation.

The Strategic Estates department has a new and exciting opportunity to join the team as an experienced Project Support Officer, based at South Walks House, Dorchester.

This post is for a full-time (37.5 hours per week) permanent, Band 5, Project Support Officer.

The Project Support Officer will predominantly provide administrative support to the project and programme teams and will include the provision of administrative services such as collecting and compiling data, configuration management, risk and governance control.

**Project Support responsibilities may include**:

- Administrative support
- Advice and guidance on project management tools or configuration management
- Specialist functions like project planning and milestone reports
- Administering the change control process
- Risk management and governance

The role offers the opportunity to work closely with many departments across the hospital, using your skills to build and develop strong working relationships, whilst managing the successful administration, monitoring and reporting of progress.

In order to be successful for this position, you will need strong verbal and written communication skills, with the confidence to liaise and coordinate with colleagues from across all areas of the business. Excellent organisation and planning skills would be beneficial, preferably gained with previous experience of working within a project or PMO environment.

The post holder must have specific knowledge of project management process and techniques acquired through diploma or equivalent experience or training. The post holder should be able to demonstrate specific skills and experience in supporting projects, for example:

- Educated to degree/degree level experience in a relevant service design, project/change management or Quality Improvement field
- Previous experience in working within a project management environment with an understanding of terminology and process
- Experience of working with change initiatives within the healthcare setting
- Understanding of project methodologies e.g. QSIR
- Understanding of reporting within a governance structure
- Support in the development, facilitation and co-ordination of project plans within the agreed project scope.
- Work with and provide support to managers, clinicians, patients (if required) and other stakeholders to enable a multi-disciplinary and multi-service approach to developing services.
- Support documentation such as case studies, lessons learned and project closure

Person specification - Training and Qualifications criterias

Essential Desirable

Training & Qualifications
- Educated to degree/degree level experience in a relevant service design, project/change management or Quality Improvement field.
- Quality/Service Improvement qualification or relevant experience
- Evidence of continuing professional and personal development
- Educated to diploma level (or relevant experience)
- Project Management qualification
- QSIR



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