Early Help Officer

3 months ago

Sunderland, United Kingdom All Temps Recruitment Ltd Full time

We are currently recruiting for 1 x Early Help Advice Officer to join a local childcare team within the local authorities in Sunderland.

**The Role**:

- Work as part of a team with the Supporting Families Co-ordinator, the Early Help Senior Practitioners (Family Centres) and the Families Information Service.
- Maintaining, cleansing and updating data bases of Early Help activity
- Use in house operating system to log information and set up query accounts
- Monitor the progress of Early Help Plans and Reviews, seeking updates from partner agencies where these are missing.
- Provide data on early help to senior officers for the purposes of reporting and performance management.
- Maintain a database of Child Concern Notifications (CCNs) which come into the EHAAT inbox as part of Operation Encompass
- Prompt schools to share with the Council the actions they have taken when in receipt of an Operation Encompass CCN. Record those responses.
- Provide data when requested on the frequency of Operation Encompass alerts and schools’ responses.
- Co-ordinating and facilitating the Early Help Allocations processes.
- Act as the single point of contact for children, young people and families referred for early help from the Early Help Service.
- Ensure information about children and families stepping down from Children’s Social Care, or otherwise referred to the EHAAT, is co-ordinated and collated.
- Facilitate the fortnightly meeting (or frequency as determined by the senior lead), booking the room, inviting partners, collating and distributing paperwork, minuting the meeting and distributing the minutes.
- Follow up actions from the meetings in a timely fashion.
- Maintain a data base of cases considered and actions taken.

**Supporting the work of the Integrated Contact and Referral Team**
- Work as part of a team to ensure that a response is provided to all queries, not just those requiring early help advice.
- Pass concerns about safeguarding and about early help to relevant officers within the Early Help Services and within Children’s Social Care.
- Update the operating system with any information received in respect of cases which are “triaged” by the Early Help Services.

**The person**
- Must have previous experience of the role or similar.
- Must be educated to Level 3 or higher qualification in an appropriate discipline, or experience of a similar post.
- Must be educated to Level 2 English (Grade C GCSE or equivalent) and Level 2 mathematics (Grade C GCSE or equivalent)
- Have significant experience of working with data systems and processes.
- Have a knowledge of working in a challenging and pressured environment.
- Have experience with multi-agency, inter-disciplinary working.
- Understand the problems faced by children, young people and their families nationally, regionally and locally.
- Have experience of the legal framework pertaining to safeguarding and child protection
- Have experience of the Supporting Families programme
- Understand the SEND Code of Practice
- Be able to work within regulations and agreements pertaining to confidentiality, information-sharing, GDPR, safeguarding.
- be able to engage in meaningful professional relationships with children, young people and their families.
- Communicate effectively with a range of audiences and in a variety of formats (verbal and written)
- Work flexibly and on own initiative
- Make decisions and problem-solve
- Recognise and respond appropriately to risk.
- Respond professionally to high levels of challenge.
- Offer support and guidance to team members when required.
- Prioritise or reprioritise workload, meet stringent deadlines and targets and work to national standards

**Job Types**: Full-time, Temporary contract

**Salary**: £13.91 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: ccca

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