Office Administration Assistant

6 months ago


Cambridge, United Kingdom Fitzbillies Full time

Fitzbillies bakery is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays Fitzbillies is a thriving, local, independent bakery and hospitality group. The business is built around: a central, artisan bakery, housed in a light, modern building on Clifton Road, supplying two branches of Fitzbillies in central Cambridge, a number of external wholesale customers including farm shops, colleges and local restaurants, and online orders.

This role is at the bakery in Clifton Road, the heart of the business. We make a huge range of amazing artisan baked goods, by hand every day. Everything from sourdough bread, to croissant, to our Chelsea buns, to macarons and wedding cakes.

As the business gets busier and grows, we need someone with great organisational skills and positive attitude with office/admin experience to support our daily operations.

If you’d like to get involved in a famous, much-loved local business that makes amazing baked goods you can be proud of, this is for you.

**Job Outline**

A member of the administration team at Fitzbillies central bakery, reporting to the Office Manager. Responsible for dealing with wholesale customers, customer queries, producing daily production lists and other administration tasks.

**What you will do**
- Responsible for producing daily and weekly production and delivery lists for the bakers and packer/drivers, detailing the bread, pastries and cakes for production on each shift (using Cybake bakery management software - full training will be given).
- Producing posting labels
- Assist with project coordination and tracking
- Maintain office supplies inventory and place orders when necessary
- Assist with monthly stock counts
- Help maintain an efficient and organised office
- Contribute to photography for our social media platforms
- Perform general administrative duties as required
- Organise cake consultations for special orders, e.g. wedding cakes

**Qualifications**
- Previous experience in an office or administrative role preferred
- Proficient in Microsoft office suite
- Attention to detail and accuracy in all work performed
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Confident communicator, both verbally and written, with a friendly and approachable demeanour
- Ability to work independently as well as part of a team
- Familiarity and interest in social media platforms and confident in taking photographs
- Assist with the packaging of orders for dispatch or collection

**Hours & Renumeration**

24-30 hours per week, flexible schedule with start times between 8am and 10am, 6 hours working day. Minimum wage plus tips.

**Perks of the job**
- 50% off for up to four people when eating in either of our branches and Scott's All Day
- Cake for birthday
- Company events
- Referral scheme

**Job Type**: Part-time
Part-time hours: 24-30 per week

**Salary**: £9.50-£10.75 per hour

**Benefits**:

- Employee discount
- Flexitime
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Flexitime

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Cambridge, CB1 7EB: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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