Income Coordinator

**What makes Community Integrated Care a great place to work**:
**Community Integrated Care has a great opportunity for a resourceful**
**Income**
**Coordinator**
**to join the Finance team based in Widnes on a full time, permanent basis**

**What is "**
**The Deal**
**" for you?**
- **Flexibility **You can work your hours over 4 days and enjoy a long weekend or split the hours over 5 days to accommodate your other commitments. Following a successful training period, which will be based in our Support Services office in Widnes, there will be flexibility offered around working from home.
- **Competitive Salary**: £21,000- £22,000 per annum (dependent upon experience)
- **Pension**: contributory pension scheme
- **Benefits**: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- **Best Lives Possible**: You'll be working for an award-winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible
- **Development**: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people
- **Support**: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

**Who you’ll be supporting & more about the role**:
Reporting to the Income Team Leader, you will be responsible for providing a quality service to the External Funders, Care Package Co-Ordinator's and Support Staff whilst keeping communication open with internal teams in both the services and wider finance functions.

**Day-to-day tasks**:

- Ensuring all admission information and changes in funding is accurate
- Use our Income Processing system to produce invoices to our key fund sources who are: Local Authorities, NHS Trusts and Personal Contributors
- Daily matching of high volume cash receipts to the invoices which they relate.
- Liaison with Local Authority key contacts to investigate discrepancies in payments values.
- Coordinate with other departments within Community Integrated Care to establish the correct billing information.
- Ensure that the Income Processing system is updated with changes to funding on a timely basis.
- Assist in identifying process improvement requirements and contribute to their resolution.
- To undertake any other duties as may be required for the performance of the post.

**Your values**:

- You are organised and good at prioritising
- having the ability to remain calm in stressful or changing situations
- You are brilliant at communicating - you are a good listener and find it easy to explain things in a way that is easy for others to understand
- You've got a great eye for detail
- you are conscientious in your work and have a high level of accuracy
- You have strong problem-solving capabilities
- you can be quick thinking and are naturally investigative
- You pick things up quickly
- and relish in the learning experience
- You really value a great customer experience - you're a people person and have passion for providing the best possible outcomes to the people you support

**Skills and Experience**
- You’ll have previous experience of working in an Accounts Receivable Environment
- You'll need to be good with computers as the role involves navigating several systems
- You’ll have a clear understanding of GDPR and respect confidentiality
- You’ll have experience of Microsoft Office & are confident in the use of spreadsheets
- You’ll have experience of working in, or with, a Finance department

***

**Interested and want to know a bit more?**
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