Income Specialist

**What makes Community Integrated Care a great place to work**:
**Community Integrated Care is on an exciting journey of transformation and growth and we are looking to recruit an experienced, **dedicated and efficient **Income Specialist - New and Indirect Funding **to join our Finance Team on a full time, permanent basis**

**This is a full time, permanent post and you can be based anywhere in the North West but must be able to travel to our head office in Widnes as and when required.**

**What is The Deal for you?**
- **Flexibility **You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
- **Remote Working** Do you want to work from home? Or do you prefer being in an office? With this role you have the option of hybrid working from home or from our head office in Widnes - or a blend between the two
- **Benefits**: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- **Best Lives Possible**: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible.
- **Development**: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people
- **Dare to Learn**:Access to our amazing on line training platform where you can upskill taking a variety of courses and qualifications.
- **Support**: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.

**Who you’ll be supporting & more about the role**:
This role contributes towards the accurate and timely generation of invoices relating to indirect funding, ensuring compliance with billing policies and procedures, and provides efficient communication with internal and external stakeholders. The role also heavily supports in the areas of new business billing and deregistration.

**Day to Day (list not exhaustive see attached job description)**
- Timely response to alerts of funding entry or amendment because of new admissions, change in circumstances and discharges. Ensuring person supported occupancy status is shared timely to the relevant finance teams
- Use our Income Processing system to produce invoices for all indirect funding streams, using third party evidence to ensure accurate rates are reflected.
- Liaison with key internal and external stakeholders to investigate discrepancies in rates or payment variants.
- Support in the complex control checks and validation around housing benefit income versus rental billing.
- Support the Income Manager with new business information, attendance of meetings and liaising regularly with the regional mobilisation teams ensuring contracts are accurately translated into billing.
- Support the Income Manager with plans to deregister service, attendance of meetings and coordinating with each sub team, also ensuring income streams are accurately managed.
- Daily matching of current period cash receipts to the invoices which they relate for indirect funding streams.
- Ensure that the Income Processing system is updated with changes to funding on a timely basis, ensuring retrospective claims are presented to mitigate gaps in income.
- Coordinate with other departments within Community Integrated Care and Age Exchange to establish the correct billing information and planned contractual changes.
- Assist in identifying process improvement requirements and contribute to their resolution.
- Support general period end process and reporting, where required.
- Report, mentor, and track performance improvement on cash allocations.
- Assist with system requirements for Mobilisation, New Business incl Mergers / Acquisition tasks, to meet the needs of the charity.
- Support in the engagement with Commercial Finance to ensure visibility of new people supported are identified in the control document where Funding information is incomplete, to support dashboard occupancy and accrual / prepayment consideration.
- Support in the engagement with Commercial Finance to ensure timely receipt of uplift validations for update in our Income Processing system or alert to accrue manually.
- Assisting the Income Manager in other duties, as and when required.

**Your values**:

- You are brilliant at communicating - you are a good listener and are effective at explaining things in a way that is easy for others to understand
- You enjoy working with large transactional volumes - you are confident in analysing and summarising complex data and other financial information
- You thrive on organisation and routine - but are still able to prioritise within this
- You are confident in introducing new processes - and are able to step out of the detail to focus on improving the management and visibility of team task completion
- You really enjoy leading others - shari