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    {"title": "Front of House Supervisor", "description": "Join Our Team at The Swan InnWe are a beautiful 13th century thatched country pub & restaurant, offering a unique blend of rustic charm and modern hospitality. Our orchard beer garden is a highlight of our property, and we're looking for a talented Front of House Supervisor to lead our team in delivering...

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Front of House Supervisor

4 months ago

Milton Keynes, United Kingdom The Swan Inn Full time

The Swan Inn is a beautiful 13th century thatched country pub & restaurant, which has undoubtedly changed over the years, yet retains a wealth of original features & oozes a rustic, rural charm. (Just remember to duck when entering) Our orchard beer garden is ready for summer & is the jewel in our crown.

We will offer you a great package including:

- Competitive hourly salary & bonus
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects

Your role as FOH Team Leader / Supervisor:
We are looking for talented, motivated and passionate Front of House TL/Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.
Supervisor duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader

You will need to demonstrate:

- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams

INDFOH