Front of House Team Lead
6 days ago
About Slim Chickens
Slim Chickens is a fast-growing, dynamic restaurant chain that prides itself on providing exceptional customer experiences. We are seeking a highly skilled and motivated Front of House Supervisor to join our team and contribute to our continued success.
Key Responsibilities
- Assist in leading a team of front-of-house staff to ensure seamless service delivery and exceptional customer satisfaction.
- Monitor and manage the training needs of staff to maintain high standards of service and quality.
- Collaborate with management to oversee daily restaurant operations, including scheduling, inventory management, and customer feedback.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Manage and delegate tasks to team members, ensuring efficient use of resources and effective communication.
Requirements
- Excellent leadership and communication skills, with the ability to motivate and inspire team members.
- Strong problem-solving and analytical skills, with the ability to adapt to changing situations.
- Proven experience in a fast-paced, customer-facing environment, with a focus on delivering exceptional service.
- Ability to work effectively in a team, with a focus on collaboration and mutual support.
- Flexibility and adaptability, with the ability to work varied shifts and respond to changing priorities.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career development and advancement within the company.
- Flexible working arrangements, including varied shifts and remote work options.
- Access to exclusive discounts and perks, including 50% off food and drinks, and access to our BRG Spark App.
- A fun and dynamic work environment, with a focus on teamwork and collaboration.
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