Head Housekeeper

6 months ago


London, United Kingdom Camden Town Hotel Full time

**The Role**

We are seeking an experienced Head Housekeeper to join our hotel in London. You will be responsible for providing strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and effectively contributes to the guest experience while maintaining high standards. Key tasks include:

- Leading and supervising the housekeeping team.
- Ensuring cleanliness and presentation in all areas of the hotel.
- Replenishing guest room and bathroom supplies.
- Vacuuming, cleaning surfaces, and maintaining furniture and equipment.
- Cleaning and sanitizing bathrooms.
- Reporting maintenance issues and supply needs.
- Completing periodic cleaning tasks.
- Adhering to health and safety guidelines.
- Training new staff members.

Reporting directly to the General Manager, your responsibilities will include but not be limited to the following:
**Main Duties**:

- Leadership and management of a small team.
- Ensuring all safety rules, emergency procedures, and fire prevention regulations are strictly enforced in line with standards to ensure guests' and colleagues' safety.
- Responsible for the department budget and forecast and ensuring cost control throughout the division.
- Liaising with Executive Management and other departments to monitor service quality, plan unique guest experiences, and ensure SOPs and methods of working are constantly improved to maximize guest and team satisfaction.

**Essential Skills and Attributes for the Job**:

- A commitment to high customer service and cleaning standards.
- Positive attitude and good communication skills.
- Ability to work both independently and as part of a team.
- Previous hotel industry experience is required.
- Previous experience in a supervisory role is preferred.
- Strong leadership and organizational skills.
- Superb attention to detail
- Strong leadership and motivational skills capable of nurturing, developing, and inspiring a team.
- Highly driven and motivated individual and expert in your field.
- Exceptional organizational skills.
- Excellent customer service skills for guest interaction.

**About Us**

Rose Pubs Group was founded with the purchase of the ‘The Rose Public House’ in South London. With the tried and tested method of hoping for the best we now have a collection of pubs, bars, music venues and hotels across London.

**About Rose**

Rose Pubs Group was founded with the purchase of ‘The Rose Public House’ in South London. With the tried and tested method of hoping for the best, we now have a collection of pubs, bars, music venues, and hotels across London.

**Why work for Rose?**
- Free guestlist to our events and festivals.
- Free CODE app staff membership with loads of discounts on pubs, bars & gyms.
- Free counselling through our 24/7 employee helpline provided by Hospitality Action.
- Cycle to Work Scheme.

**The Process**
- Fill in the details and attach your CV.
- We’ll contact you to invite you to come in and have a chat with the senior team.
- We’ll then invite you to trial and meet more of the team - need to see if the chemistry is there.
- All going well, you’ll be welcomed into the team

INDHOTEL


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