Current jobs related to Customer Service Advisor - SouthendonSea - Ventrica

  • Customer Service Advisor

    1 week ago

    SOUTHEND-ON-SEA, United Kingdom Ventrica Full time

    **Job Title**: Customer Service Advisor** **Location**:Southend-on-Sea **Salary**: £19k - £22k per annum **Job type**:Full Time - Permanent. (Flexible hours and days) Ventrica is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. We are an innovative business with a growing...

  • Customer Service Advisor

    1 month ago

    Southend-on-Sea, United Kingdom Hood Group Ltd. Full time

    Job DescriptionAre you looking for a role where you can represent a leading brand and deliver outstanding customer service?Join our team as a Customer Service Advisor in our Call Centre! As a brand ambassador, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an...

  • Customer Service Advisor

    7 months ago

    Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    We're expanding the team! You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers...

  • Customer Service Advisor

    7 months ago

    Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers in a confident, friendly and...

  • Customer Service Advisor

    7 months ago

    Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    We're expanding the team! You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers...

  • Service Advisor

    2 weeks ago

    Southend-on-Sea, United Kingdom Theo Jones Recruitment Limited Full time

    Are you a successful Service Advisor looking to take the next step in your career? **Service Advisor - Southend** **Salary: Basic £24,000 - £32,000** Due to continuing business success and growth our client has a fantastic opportunity available for a Service Advisor to join their busy dealership in Southend. **The ideal Service Advisor**: - Previous...

  • Customer Service Advisor

    2 weeks ago

    Southend-on-Sea, United Kingdom NatWest CWS Full time

    Are you looking for a role that can really make a difference? Join a team that can impact people's lives every daily whilst working in a dynamic, fast paced environment. - 12 Month Contract - £12.98 per hour - 33 days holiday each year - 35 hours per week - Based in Southend on Sea - We'll look to you to deliver successful outcomes for your customers by...

  • Customer Service Advisor

    2 weeks ago

    Southend-on-Sea, United Kingdom Hood Group Full time

    Are you a positive and passionate person? A confident communicator and attentive listener? If these are qualities you possess then we could have the job for you! We’re looking for exceptional Customer Service Advisors to join our contact centre. Who are we? We’re a fast growing, reputable and innovative company with a successful hybrid working style in...

  • Customer Service Advisor

    5 days ago

    Southend-on-Sea, United Kingdom Hood Group Ltd. Full time

    Are you looking for a role where you can represent a leading brand and deliver outstanding customer service? Join our team as a Customer Service Advisor in our Call Centre As a brand ambassador, you‘ll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional...

  • Customer Service Advisor Travel Money

    2 weeks ago

    Southend-on-Sea, United Kingdom Sainsburys Full time

    **CUSTOMER SERVICE ADVISOR TRAVEL MONEY** - 220001DJ) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...

  • Customer Service Advisor

    2 weeks ago

    Southend-on-Sea, United Kingdom Hood Group Full time

    We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. The Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trustedbrands. We have fast-growth in our Customer Service Department working in partnership with UK’s...

  • Customer Advisor

    7 months ago

    Southend-on-Sea, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **full time - 30 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Southend 1372** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Service Advisor

    2 weeks ago

    Southend-on-Sea, United Kingdom Hood Group Full time

    We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands. We have fast-growth in our Customer Service Department working in partnership with UK’s...

  • Customer Service Advisor

    2 days ago

    Southend-On-Sea, United Kingdom Hood Group Ltd. Full time

    Are you looking for a role where you can represent a leading brand and deliver outstanding customer service?Join our team as a Customer Service Advisor in our Call Centre!As a brand ambassador, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional...

  • Customer Service Advisor

    1 day ago

    Southend-on-Sea, United Kingdom Hood Group Ltd. Full time

    Are you looking for a role where you can represent a leading brand and deliver outstanding customer service?Join our team as a Customer Service Advisor in our Call Centre!As a brand ambassador, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional service.We...

  • Customer Service Advisor

    12 hours ago

    Southend-On-Sea, United Kingdom Hood Group Ltd. Full time

    Are you looking for a role where you can represent a leading brand and deliver outstanding customer service?Join our team as a Customer Service Advisor in our Call Centre!As a brand ambassador, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional service.We...

  • Customer Service Advisor

    1 day ago

    Southend-On-Sea, United Kingdom Hood Group Ltd. Full time

    Are you looking for a role where you can represent a leading brand and deliver outstanding customer service?Join our team as a Customer Service Advisor in our Call Centre!As a brand ambassador, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional service.We...

  • Customer Service Advisor

    19 hours ago

    Southend-On-Sea, United Kingdom Hood Group Ltd. Full time

    Are you looking for a role where you can represent a leading brand and deliver outstanding customer service? Join our team as a Customer Service Advisor in our Call Centre! As a brand ambassador, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional...

  • Service Advisor

    4 weeks ago

    Southend-on-Sea, United Kingdom 3Sixty Talent Management Full time

    Role: Service Advisor Location: Southend (Main Dealer) Salary: 26-32k Plus Bonus Are you passionate about creating outstanding customer experiences? Are you detail orientated, striving to understand your customers every need? If so, you’ll be a perfect fit for our business in Southend working in our main dealership. We love people who value exceptional...

  • Service Advisor

    2 weeks ago

    Southend-on-Sea, United Kingdom 3Sixty Talent Management Full time

    Role: Service Advisor Location: Southend (Main Dealer) Salary: 26-32k Plus Bonus Are you passionate about creating outstanding customer experiences? Are you detail orientated, striving to understand your customers every need? If so, you’ll be a perfect fit for our business in Southend working in our main dealership. We love people who value exceptional...

Customer Service Advisor

7 months ago

SouthendonSea, United Kingdom Ventrica Full time

Join our mission to support our customers on their parenting journey, whoever they are, however they do it, we’re here for them

If you are a Customer Service expert searching for your next challenge, then look no further. We have an opportunity working within our dynamic team playing a crucial part in maintaining the highest standards of service, providing expert advice and support on behalf of Tommee Tippee.

At Ventrica, we are passionate about delivering exceptional customer experiences. The driving force behind our ability to provide such services are the dedicated individuals which make up our agile team of Customer Service Advisors. We’re searching for individuals who are passionate about what they do and dedicated to helping parents navigate the ups and downs of parenthood on behalf of our valued client Tommee Tippee.

**What you will be responsible for**:

- Being there for our customers to provide support and guidance when they need a helping hand
- Brand ambassador for Tommee Tippee, upholding their values
- To provide sales through service, including order processing and finding the right product fit for the needs of our customer

**What you will bring to the table**:

- Experience of working in customer service is essential, ideally within a contact centre
- A passion to work with a world leading baby brand and the drive to set them apart from the competition
- Experience of sales through service would be an advantage
- A desire and genuine passion for delivering excellent customer service ensuring an empathetic approach
- Ability to deal with challenging situations and discuss sensitive topics
- Outstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customer
- Be able to troubleshoot methodically and simplify instructions
- Strong written and verbal communication skills
- Ability to determine the appropriate level of detail in response to queries and customer expectations
- Experience of working in a customer facing environment
- Ability to work well within a team
- Confident IT skills

**Working Hours and Location**:

- Full time - 40 Hours per week
- Shifts between 7am-10pm
- This role is office based at our Southend-On-Sea office

**Who are Ventrica?**

Ventrica is a forward-thinking, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. In 2022 we were awarded Gold for Most Effective Application of Technology, and Silver for Outsourced Contact Centre of the Year at the prestigious European Contact Centre & Customer Service Awards. We were also awarded Gold for Manager of the Year, and Silver for Head/Director of the Year at the UK National Contact Centre Awards.

We pride ourselves on providing intelligent solutions that help brands build stronger customer relationships. Ventrica are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. We understand that for our clients to maintain a competitive advantage, we need to continually evolve and invest - and that’s exactly what we do.

**Who are Tommee Tippee?**

For 60 years Tommee Tippee has been designing products that enhance parents’ intuitive abilities and makes the process of caring for their babies easier, simpler, more intuitive and enjoyable for parents.

Becoming a parent is a life-changing, life-enhancing experience. Join us and help more parents on their journey as we work towards our vision of becoming the world’s number one parent-care company