Customer Service Advisor

2 weeks ago


Glasgow, United Kingdom Headway Recruitment Full time

Customer Service Advisor - Role Fully Remote

We are currently recruiting for our prestigious client - banking organization for Customer Service Advisors to join their Mortgage Fulfillment Team.
- You will be responsible for delivering a first-class service to customer's by ensuring the information from customer's are captured with 100% accuracy and attention to detail.
- Providing a range of processing and administrative activities, to provide our customers with a cost effective and efficient service.
- Ensuring accuracy at all times, whilst adhering to our policies and procedures
- Speak with customer and brokers via telephone for updates on their mortgage case

**Skills**:

- A huge amount of passion for customer service.
- Excellent communication and listening skills; ability to listen, understand and respond professionally.
- Basic excel knowledge and ability to use
- Ability to adapt and learn quickly.
- A dedication to attention to detail.

Working hours: Monday - Friday 9am - 5pm

Pay rate: 11.47 p/h

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.



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