Head of Continuous Process Improvement

3 weeks ago


London, United Kingdom Richmond Pharmacology Full time

Richmond Pharmacology is a centre of excellence offering clinical trial services to the pharmaceutical industry. The company was founded in 2001 and enjoys an excellent reputation globally and has successfully marketed niche services against fierce international competition. Clients range from small bio-techs and drug discovery companies to global corporates predominantly from USA and Japan.

**Responsibilities**:

- Lead and champion continuous improvement initiatives across the organisation to drive operational excellence and achieve strategic goals.
- Develop and implement a comprehensive continuous improvement roadmap, including clear objectives, timelines, and key performance indicators (KPIs).
- Collaborate with cross-functional teams and senior leadership to identify improvement opportunities, evaluate processes, and establish improvement targets.
- Conduct process assessments and data analysis to identify root causes of inefficiencies, bottlenecks, and quality issues.
- Design and implement process improvement methodologies, such as Lean Six Sigma, Kaizen, or Agile, to drive sustainable improvements.
- Facilitate workshops, training sessions, and brainstorming activities to engage employees and foster a culture of continuous improvement.
- Provide guidance and support to project teams throughout the improvement cycle, including defining project scopes, conducting data collection, analysing results, and implementing solutions.
- Programme manage the progress of all our improvement projects, ensuring adherence to timelines and achievement of desired outcomes.
- Develop and deliver reports and presentations to communicate the impact and benefits of continuous improvement initiatives to stakeholders and senior management.
- Stay updated on industry trends, best practices, and emerging technologies related to continuous improvement, and proactively recommend innovative solutions.

**Qualifications**:

- Proven experience in leading and implementing continuous improvement initiatives, preferably in a complex organizational environment.
- Strong knowledge of process improvement methodologies such as Lean Six Sigma, Kaizen, or Agile, with relevant certifications.
- Solid understanding of performance metrics, data analysis, and statistical tools to identify opportunities for improvement.
- Exceptional project management skills with a demonstrated ability to manage multiple projects simultaneously, set priorities, and meet deadlines.
- Excellent analytical and problem-solving abilities, with a keen attention to detail and a data-driven approach to decision-making.
- Outstanding communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Strong leadership and team management skills, with the ability to motivate and inspire cross-functional teams to drive change.
- Proactive mindset with a continuous learning orientation, staying updated on industry trends and best practices.
- Proficiency in using process mapping and improvement software/tools is desirable.

Joining our team as a Continuous Improvement Lead presents an exciting opportunity to make a significant impact on our organisation's success. If you are a results-driven professional with a passion for process optimisation and driving positive change, we would love to hear from you.

If you believe that you have the skills and experience to succeed in a role of this nature and would like to apply, please register your interest via our BambooHR system. You will be asked to upload a copy of your CV and provide basic contact details.



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