Commercial Administrator

3 months ago

Sheffield, United Kingdom Medical & Legal Admin Services Full time

**About us**:
At Medical & Legal Admin Services (MLAS), our mission is to support the business growth of our Expert Witnesses by providing them with comprehensive support, streamlined administrative services, and effective marketing to ensure nomination for instruction. We collaborate directly with solicitors and reputable Medical Reporting Organisations (MROs) to establish enduring relationships between Instructing Parties and Expert Witnesses. Our panel boasts a diverse range of experts from both medical and non-medical backgrounds. They possess the expertise to generate accurate reports for personal injury and clinical negligence cases, serving both Claimant and Defendant instructors.

**Purpose of the Role**:
As a Commercial Administrator at MLAS, you will play a crucial role in providing high-quality administrative support to ensure the smooth operation of commercial activities within the company. Your responsibilities will include handling internal and external communications, managing confidential information, maintaining internal systems, and collaborating closely with the Commercial Team Leader to achieve set targets and KPIs.

We are looking to attract individuals who are dedicated, detail-oriented, and eager to contribute to the growth and success of MLAS. If you possess the required skills and qualities and are excited about the opportunity to join our innovative team, we encourage you to apply.

**Key focus areas and responsibilities**:

- Handle confidential and sensitive information with utmost discretion.
- Effectively manage and maintain your own workload to meet deadlines and priorities.
- Build and maintain relationships with clients to facilitate the conversion of inquiries into instructions.
- Regularly update and maintain internal systems and knowledge hub.
- Collaborate closely with the Commercial Team Leader to achieve set targets and Key Performance Indicators (KPIs).

**Skills**:

- Excellent written and verbal communication skills.
- Strong organisational and time management abilities.
- Ability to handle confidential information with discretion.
- Attention to detail and accuracy in tasks.
- Adaptability and willingness to learn new skills.
- Team player with the ability to collaborate effectively.

**Knowledge and Experience**:

- Previous experience in secretarial roles within the medical or legal sector, customer service, complaints resolution, or similar commercial roles is preferred.
- Familiarity with handling confidential and sensitive information.
- Strong understanding of grammar, punctuation, and the English language.
- Ability to work well under pressure and manage competing priorities effectively.
- A commercial mindset with an understanding of business operations and objectives.

**Qualities**:

- Positive mindset and proactive attitude towards tasks.
- Willingness to learn new skills and adapt to changing priorities.
- Strong problem-solving abilities.
- Ability to maintain professionalism and confidentiality in all situations.
- Commitment to providing high-quality service to clients.
- Enthusiasm for being part of an innovative and collaborative team environment.

**Benefits**:

- Hybrid working (upon completion of probation)
- Free on-site parking
- Relaxed dress code
- Simplyhealth Health Cash Plan (upon completion of probation)
- Company Sick pay
- Enhanced Maternity/Paternity and Neonatal Pay
- Social events throughout the year
- 25 days annual leave

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £23,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

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