Accommodation Support Officer

3 weeks ago


Maidstone, United Kingdom Maidstone Borough Council Full time

Job reference

001823

Date posted

09/05/2023

Application closing date

21/05/2023

Location

Maidstone

Salary

Grade 7: £25,856 - £27,585

Package

Blank

Contractual hours

Blank

Basis

Blank

Job category/type

Housing

Attachments

Blank

Job description
- About the Role:
You would be working as part of the Housing Advice Team and wider housing service at our Community Hub, Trinity, in Maidstone Town Centre. The team provides a compassionate and supportive response to service users who are at risk of homelessness or rough sleeping by providing a face-to-face housing advice service to those who need it.

About You:
You will have experience of within a team, to provide an empathic and front facing service to individuals. You must be able to remain calm under pressure, be focused on outcomes and be able to motivate individuals towards positive life choices.

Additionally, you will have excellent interpersonal, organisation and IT skills.

Selection Process:
About Us:
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy.

We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

Our Offer:
A range of benefits including:

- Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
- Employee Assistance Programme which provides confidential & independent information and access to counsellors
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- Generous holiday entitlement with the option to buy additional leave
- Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
- Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
- A wide range of flexible working opportunities
- Annual flu vaccine
- Cycle to work scheme
- Staff benefits discounts on leisure, eating out, holidays and shopping
- Excellent learning and career opportunities for committed individuals
- A professional fee payment, if required for the role

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

If you would like to discuss this position, please contact Holly Veal, Senior Housing Advice Officer, on 01622 602817.

Interview Date: 30th May 2023



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