Business Support Officer

3 weeks ago


Maidstone, United Kingdom Kent County Council Full time

Advert
We are looking for Business Support Officer to join the North and West Kent Adolescent Team. This is a demanding and challenging role and you will need a calm and organised approach, alongside excellent communication skills.

You will be working as part of a team in a fast-paced environment, providing invaluable professional support to the Adolescent Social Work staff within the district. You will liaise with families, professionals and colleagues with responsibilities including: arranging and minuting meetings, daily mailbox monitoring and dealing with queries, diary management, tracking timescales, acting as the first point of contact for phone queries and updating / uploading to case management systems. You will be a skilled, motivated administrator, proficient in Word, Excel, and Outlook and in organising your own time and supporting others to meet deadlines and performance targets.

The work is varied - you will be expected to deal with a wide range of issues and work collaboratively with colleagues, sharing duties as required throughout the team. The ability to produce accurate minutes which are of a highly sensitive nature and experience of finance and processing payments would be valuable in the role.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

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