Business Support Administrator and Operations

3 weeks ago


Ipswich, United Kingdom Group Retreats Full time

Business Support Administrator and Operations Assistant.

Group Retreats is looking for a motivated person to join our team in Ipswich. You must have strong communication, numeracy, organisational and IT skills, and be prepared to be involved in all aspects of the business from an administrative and operational perspective.

About Us:
Group Retreats is a luxury holiday lettings business founded by three partners in 2018. We have a portfolio of properties comprising 11 large country houses and four hotels. We generally let our properties to groups of friends and families for events and celebrations, as well as corporate away-days.

Your role:
As a the Business Support Administrator and Operations Assistant, you will be expected to immerse yourself in all aspects of the business; to maintain and improve the running of the whole. From making payments on our banking system, to finding the best available utilities prices, and from updating hotel performance statistics to analysing hotel bar takings - this role is very broad. You will also be trained as a bookings coordinator, in order to be able to assist in that role during busy periods or staff absence. This involves replying to guest enquiries, providing quotes and information about our properties. When clients are ready to book; you enter the guests details on our booking system and collect payment.

You may be required to deputise for the Operations Manager during his absence. You will assist the directors with administrative tasks of high importance and will be given responsibility for some of the most demanding and sensitive administration jobs. You must be highly motivated, diligent and trust-worthy.

Essential skills
- Excellent verbal and written communication skills;
- Computer literate with experience using Word, Excel and Outlook;
- Excellent numeracy skills.

It is expected that the role will be for 30 hours per week; six hours Mon-Fri. This can be negotiated.

Pay is negotiable depending on qualifications and experience within the range of £12 to £18 per hour.

**Job Type**: Permanent

**Salary**: £12.00-£18.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 21/11/2023
Reference ID: Business Support Administrator and Operations Assistant


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