Customer Support Representative

2 weeks ago


Ely, United Kingdom Kameo Recruitment Ltd Full time

**Salary**: Competitive

**Hours of work**: Monday - Friday 9.00am - 5.30pm

**Company benefits**: company pension, private health & dental care, life insurance, long service awards, celebratory lunches and many more.

**Length of contract** - 9-month contract

**Do you have a passion for delivering high level customer services?**

**Would you like to work for a collaborative and supportive team?**

If your answer to this is yes, then we would love to hear from you

Kameo Recruitment have partnered with a manufacturing company based in Ely who are looking for a positive and goal driven Customer Support Administrator to join their busy and established team.

Within this dynamic and approachable team your main responsibility is to support the customers from their initial enquiry through to completion, and ensure that their customer experience is professional, efficient, and supportive throughout.

**This is a varied role which will include: -**
- Processing customer quotes and orders on the ERP system.
- Meet individual and department KPIs.
- Problem solve and make informed decisions to ensure customer needs are met.
- Working towards a team target of ensuring all orders are processes on the same day they are received.
- Communicating effectively with all internal departments.

**Requirements for the Customer Support Administrator include: -**
- Previous customer services experience, ideally in processing orders and quotes.
- To have strong communication skills and confidence in a phone based role
- A high attention to detail.
- Proactive and positive approach to problem solving.

**This opportunity is NOT to be missed Why**
- Fantastic working environment with onsite parking.
- Excellent benefits including company pension, private health & dental care, life insurance, long service awards, celebratory lunches and many more.
- Ongoing onsite training, cross-departmental opportunities, external training, and funded education.
- Internal career progression opportunities.

If you are interested in finding out more about this position, please submit your CV

Kameo Recruitment is an independent agency, which specialises in permanent and fixed term positions within the Sales, Marketing, HR, Finance, IT and Commercial/Office sectors. We recruit across East Anglia, but specifically focus on Cambridgeshire and thesurrounds.

Kameo Recruitment will not use your information for any other purposes other than for searching for alternative employment. We will request additional consent directly from you before submitting your personal information to any company who are working directlywith Kameo Recruitment, for recruitment purposes. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your ideal job or offering career relatedadvice.



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