Head of Digital Health and Care

2 weeks ago

London, United Kingdom Royal Borough of Greenwich Full time

**What’s the job?**

Greenwich is transforming its health and care services using digital technology and data alongside strength-based working with residents. The council is joining forces with the NHS and partners to help people to stay in their homes, be more independent and better manage their health conditions, while relieving pressure on multiple systems.

This role will lead this programme of assistive technology-enabled care (ATEC) work through to business as usual over the next two years - with better outcomes for our residents being our motivating passion. You’ll be responsible for not only putting new technology at the heart of our health and care services, but also for embedding a new mindset across the systems in which you’ll be operating. We’re determined that these new ways of working, and the compassionate and innovative mindset which supports them, are going to be the new normal.

At the same time, you’ll be responsible for realising the system efficiencies that ATEC can offer and which Greenwich, as every other authority, is under huge pressure to deliver. In this role you’ll be expected to balance the primary aim of improving our residents’ lives, with the pressure to meet our huge financial challenges.

This is a huge opportunity to lead this agenda in a wonderful, diverse London borough. You’ll be based in the council’s digital team, which prides itself on its kind and inclusive culture, and which partners closely with the rest of the council and our system partners to lead change for resident benefit. You’ll report to the Assistant Director for Digital and Customer Services, who is joint SRO for this programme of work along with our Integrated Director of Adult Commissioning.

**What you’ll be doing day to day**
- Delivering the operating model for go-live at the end of 2024, working across multiple teams across the system.
- Building high-trust and authentic relationships at very senior levels across the council, the NHS and our system partners both in Greenwich and at the South-East London level.
- Leading the investment and benefits realisation of digital health and care in Greenwich and South-East London.
- Implementing the required data and technology to be able to run, scale and innovate on the day 1 model of digital health and care.
- Establishing Greenwich as a pioneer and leader for digital health and care. Designing data innovation into the core of how assistive technology-enabled care works in Greenwich.

To be suited to this role, you should above all else be a compassionate, inclusive and dedicated leader. You should be passionate about improving services for the people we serve, and hold huge energy for change and innovation. You will be curious and humble, treating every experience as an opportunity to learn.

You’ll be great at building meaningful relationships with anyone you come across professionally; you’ll be able to listen to people’s views and concerns, and respond positively, finding common ground wherever you can.

You’ll have excellent analytical skills too, helping you work maturely with data and persuade others to do the same.

You should have extensive experience of innovating in complex public services, and will most likely have experience of leading similar innovation work in health and/or social care, preferably within a local authority.

This is a role for someone who loves complex challenges where there are no right answers, opportunities abound and the potential to change people’s lives is enormous.

**Why join Royal Greenwich**:
Royal Greenwich is proud to be a borough synonymous with first class modern services. A world class heritage site, our communities are vibrant and diverse, and we pride ourselves on being a well-managed, well-run authority.

We’re based in the heart of Woolwich, which is a great place to both live and work. Woolwich benefits from excellent transport links; buses, the DLR, and the Elizabeth Line as well as mainline trains. You’ll be working the majority of the time from home, with some time also in the office.

**We offer great benefits**:
In return for your hard work, we offer a range of benefits:

- Annual Season Ticket Loan
- Childcare Voucher Scheme
- Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
- Reduced rate Gym Membership
- Eyecare Vouchers
- Cycle to Work scheme
- Long Service Awards
- Generous Annual Leave entitlement and
- Excellent pension scheme
- Greenwich Card which entitles you to discounts at local businesses
- Employee Assistance Scheme including external counselling service
- A range of flexible working arrangements
- Staff networks

**Thinking of applying?**

If this sounds like it would suit you, we’re happy to chat here

**What the hiring process will look like**
- **First interview**:If you’re among the top-scoring applicants, you’ll be invited to a panel interview over Microsoft T

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