Customer Service Advisor
6 days ago
Customer care:
- Analyse customer inquiries and provide appropriate solutions or responses
- Assist customers with financial services inquiries and transactions
- Utilise CRM systems to document customer interactions and update customer information
- Collaborate with team members to resolve complex customer issues
- Provide exceptional customer service by addressing customer concerns and ensuring customer satisfaction
**Requirements**:
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Proficiency CRM systems is a plus
- Ability to analyse information and problem-solve effectively
- Excellent interpersonal skills and the ability to work well in a team environment
- Attention to detail and strong organizational skills
We offer competitive compensation and benefits packages for our Customer Service Representatives. Join our team and make a difference in the lives of our customers
**Job Type**: Fixed term contract
Contract length: 3 months
**Salary**: £20,000.00-£20,500.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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