Customer Service Advisor

6 months ago


Chester, United Kingdom Integra Full time

Customer care:

- Analyse customer inquiries and provide appropriate solutions or responses
- Assist customers with financial services inquiries and transactions
- Utilise CRM systems to document customer interactions and update customer information
- Collaborate with team members to resolve complex customer issues
- Provide exceptional customer service by addressing customer concerns and ensuring customer satisfaction

**Requirements**:

- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Proficiency CRM systems is a plus
- Ability to analyse information and problem-solve effectively
- Excellent interpersonal skills and the ability to work well in a team environment
- Attention to detail and strong organizational skills

We offer competitive compensation and benefits packages for our Customer Service Representatives. Join our team and make a difference in the lives of our customers

**Job Type**: Fixed term contract
Contract length: 3 months

**Salary**: £20,000.00-£20,500.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person



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