Customer Services Officer
7 months ago
**JOB TITLE**: CUSTOMER SERVICES OFFICER DEPARTMENT: INTEGRATED SEXUAL HEALTH SERVICE BAND: 2 *Assessed by: A = Application I = Interview R = References T = Testing ESSENTIAL CRITERIA
- DESIRABLE CRITERIA
- QUALIFICATIONS & TRAINING GCSE English and Maths grade C or above or equivalent experience NVQ Level 2 in Customer Service or equivalent qualification or equivalent knowledge gained through relevant experience Demonstrate a commitment to further training and development commensurate with the grade A/I IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL A/I EXPERIENCE Experience of using computer based information systems in an office environment Ability and experience of using IT systems including Microsoft Office and Outlook and have accurate and competent keyboard skills Previous experience of working with the public on a face to face basis Previous experience of working in a call centre environment or using a very busy telephone system A/I/R SKILLS, KNOWLEDGE & ABILITIES Knowledge of office policies, procedures and practices A/I Knowledge of Health or Social Care A/I PERSONAL ATTRIBUTES IT Skills Able to respond to change at short notice Commitment to excellent customer service and achievement of high quality service Good written and oral communication skills with internal and external partners including members of the public Demonstrate accuracy in all areas of work Flexible approach demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines Able to travel within a geographical location to meet the requirements of the post Commitment to confidentiality, equal opportunities and anti-discriminatory practice and to work with a diverse customer base A/I
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Customer Liaison Officer
6 months ago
Leicester, United Kingdom Nationwide Windscreen Services Full time**Job description** **Customer Liaison Officer - Leicester LE4 - £25,000 pa** As one of the country’s fastest growing windscreen repair and replacement companies in the U.K Nationwide Windscreen Services offer a fast and efficient service repairing and replacing all vehicle glass across the country. With a combination of owned branches with our sister...
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Customer Service Officer
7 months ago
Leicester, United Kingdom East Midlands Railway Full timeWe are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Customer Service team make...
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Customer Service Officer
7 months ago
Leicester, United Kingdom East Midlands Railway Full timeWe are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and our Station teams make a crucial...
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Customer Service Officer
7 months ago
Leicester, United Kingdom East Midlands Railway Full timeWe are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,300 employees, our people are the reason we are so successful, and the Customer Experience team make a...
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Customer Service Advisor
17 hours ago
Leicester, United Kingdom Regional Recruitment Professional Services Ltd Full timeJob Title: Customer Service Advisor (Nights) Location: Leicester Pay Rate: £12.73 Hours of Work: Type: Start Date: Immediately (flexible for notice periods) We are hiring for a Customer Service Advisor that has experience of resolving customer issues in a fast-paced environment within Leicester to join the team on night shifts. Duties of a Customer...
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Customer Service and Sales Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Regional Recruitment Services Careers Full timeJob Summary:We are seeking a highly skilled Customer Service and Sales Specialist to join our team in Leicester. As a key member of our sales team, you will be responsible for managing customer relationships, processing orders, and providing excellent communication skills.About the Role:Providing exceptional customer service and support.Processing customer...
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Customer Service Team Lead
1 week ago
Leicester, Leicester, United Kingdom IOSH Services Limited Full timeAbout the RoleWe are seeking an experienced Customer Service Team Lead to join our team at IOSH Services Limited. The successful candidate will lead a dedicated team, ensuring exceptional service for customers, membership applicants, licensed training providers, prospective providers, and delegates.The ideal candidate will possess exceptional team management...
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Part Time Customer Service Officer
6 months ago
Leicester, United Kingdom East Midlands Railway Full timeWe are currently looking for a **Part time** **Customer Service officer** for **Leicester** **This position is part time, working 17.5hrs on average per week, however as this is a job share you'll work 35hrs every 2 weeks (1 week on & 1 week off) and also requires you to work 7 hour shifts, Earliest shift is 5.30-12.30, latest shift is 1610-2310, Monday to...
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Experienced Customer Service Agent
7 months ago
Leicester, United Kingdom Nationwide Windscreen Services Full time**About us**: As one of the country’s fastest growing windscreen repair and replacement companies in the U.K Nationwide Windscreen Services offer a fast and efficient service repairing and replacing all vehicle glass across the country. With a combination of owned branches with our sister company Allscreens Nationwide and our large group of Network...
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Experienced Customer Service Agent
7 months ago
Leicester, United Kingdom Nationwide Windscreen Services Full time**About us**: As one of the country’s fastest growing windscreen repair and replacement companies in the U.K Nationwide Windscreen Services offer a fast and efficient service repairing and replacing all vehicle glass across the country. With a combination of owned branches with our sister company Allscreens Nationwide and our large group of Network...
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Customer Service Team Leader
7 days ago
Leicester, United Kingdom Regional Recruitment Professional Services Ltd Full timeJob Title: Customer Service Team Manager Location: Leicester **Salary**: £35,000 - £45,000 Type: Full-Time, Permanent Start Date: Immediately (flexible for notice periods) We are hiring for a Customer Service Team Manager that has experience in managing a large team in the Leicester area. This is an upbeat and modern environment where you will be...
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Customer Service Advisor
3 days ago
Leicester, United Kingdom FMG Repair Services Full time**Salary of £24,168pa**, depending on skills and experience, with company benefits and bonus. **This position is initially a 14 month maternity cover, but could turn permanent for the right person**. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our...
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Customer Service Advisor
5 days ago
Leicester, United Kingdom FMG Repair Services Full time**Salary of £24,168pa**, depending on skills and experience, with company benefits and bonus. **This position is initially a 14 month maternity cover, but could turn permanent for the right person**. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our...
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Customer Service Advisor
4 weeks ago
Leicester, United Kingdom Maximus Services, Llc Full timeDescription & Requirements The role is based 18c Meridian East, Meridian Business Park, Leicester, Leicestershire, LE19 1WZ.Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.Here in the UK we employ around 5,000 people across the country to deliver...
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Office Administrator/customer Service
7 months ago
Leicester, United Kingdom Prism Network Ltd Full time**Main duties** Prism Network requires an Office Admin/Customer Service to join our team to provide and maintain high standards of telephone support alongside administrative tasks. Previous experience of working in a service industry is desirable although not essential. Excellent interpersonal skills, good IT skills, excellent telephone manners,...
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Customer Service Advisor
6 months ago
Leicester, United Kingdom Bakers Environmental Services Ltd Full timeAre you ready to join the Bakers Environmental Solutions team and be part of revolutionizing waste and resource management in the UK? We're all about sustainability, innovation, and providing stellar customer service through our unique 'Hybrid' approach. As a member of our customer care team, you'll be at the forefront of delivering exceptional experiences...
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Customer Service Advisor
7 months ago
Leicester, United Kingdom Bakers Environmental Services Ltd Full timeAre you ready to join the Bakers Environmental Solutions team and be part of revolutionizing waste and resource management in the UK? We're all about sustainability, innovation, and providing stellar customer service through our unique 'Hybrid' approach. As a member of our customer care team, you'll be at the forefront of delivering exceptional experiences...
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Customer Service Advisor
7 months ago
Leicester, United Kingdom Bakers Environmental Services Ltd Full time**Bakers Environmental** **Solutions **is one of the UK’s leading independent waste & resource management companies, providing sustainable consultancy, collection, recycling, energy recovery, and disposal services for households and businesses via our customer centric ‘Hybrid’ approach. **Job Description**: - Provide day to day support to our...
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Customer Service Advisor
7 months ago
Leicester, United Kingdom Bakers Environmental Services Ltd Full time**Bakers Environmental** **Solutions **is one of the UK’s leading independent waste & resource management companies, providing sustainable consultancy, collection, recycling, energy recovery, and disposal services for households and businesses via our customer centric ‘Hybrid’ approach. **Job Description**: - Provide day to day support to our...
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Office Administrator/customer Service
7 months ago
Leicester, United Kingdom AIG Foods Ltd Full timeAIG Foods is a family run wholesale cash and carry catering for the hospitality trade. We are a food, drink and packaging wholesaler selling essential goods working with some of the biggest foodservice and FMCG brands, to provide our customers with the highest quality products. Hours: 9am to 6pm Monday to Friday Pay: Negotiable **Job Role**: - Answering...