Head of Digital Products

7 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Accountable for the line management for the Programme Managers, the Project Management Office, Applications Management, Applications Development and all aspects of Digital Learning, ensuring appropriate staff support, development and training. Working closely with the Deputy Director and the Head of Digital Strategy and Finance to develop the Digital Strategy and associated policies and procedures. To be responsible for the planning and deployment of software releases for all hospital IT systems to the live environment To liaise closely with both internal and external software suppliers to achieve key stakeholder objectives managing contractual obligations and escalating as appropriate. Working alongside the Head of Technical Operations to develop and maintain formal change control procedures in line with ITIL best practice and ensure that these are followed at all times.

Leading and supporting the Project Management Office to review and monitor requirements for current and future workloads, including both technical and staffing needs, ensuring that capacity problems and bottlenecks are identified and that remedial actions are documented to the Deputy Director. Communication Communicate highly complex information and negotiate potentially contentious issues with key stakeholders at all organisational levels. Including supporting local and national projects to ensure all parties are fully briefed and consulted in implementing best practice Work closely with the Head of Digital Partnerships to raise the status and profile of the department and ICT services both internally and externally, including identification and development of further opportunities Performance / Financial Management Work within allocated budgets and oversee these for the department, raising where there may be issues and ensuring these are kept on track. This will include the ability to delegate where deemed appropriate and within standing financial instructions.

Ensure that effective business justification is presented for allocation of any required budget funding and invest to save is demonstrated, putting remedial plans in place as required. Quality and Governance To monitor and provide reports regarding service development activity and project progress including financial planning statements profiled monthly. To provide operational reports and including exception reports and attend and present well written and verbal reports at department and Trust operational meetings as required. Management / Leadership To provide senior management leadership to the Programme Managers, Project Office, Applications, Applications Development and Training Team and ensure their alignment to the needs of the business.

Ensure that all managed staff receive appropriate training and on-going development to enable them to competently and safely fulfil their roles Lead and participate on timely recruitment in the department, liaising closely with Trust HR and recruitment to ensure recruitment best practice is in place at all times. Working with the Deputy Director of Digital Services be responsible for reviewing staffing resources for the service in conjunction with Digital and Trust strategic goals to ensure that longer term staffing needs, skills and personnel are built into the staff recruitment and retention strategy

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