Deputy Head of Digital Products

7 months ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

The post-holder will take a lead responsibility for the management of systems and resources in order to plan, estimate and implement the safe and successful transition of new and changed digital products into live, operational support, ensuring no adverse impact on the Trust’s approx. 13,000 staff. This will include management of teams of specialist staff delivering Hospital Applications Development, Applications Implementation and Support, and Training, ensuring consistently high standards of Digital & Information service and availability.

The Deputy Head of Digital Products will work alongside the Head of Digital Products in setting the release policy for the organisation in relation to both development and production/operations ensuring that the management of processes, tools, techniques and personnel are in place to ensure the successful transition of services into the operational environment.

Working closely with the Head of Technical Operations the post-holder will act as a point of escalation for the authorisation of any critical release activity, ensuring that service components and packages are planned and compliant and that test, validation and configuration management are partnered in all release and deployment activities.

Digital & Information comprises a multidisciplinary team of professional staff concerned with providing a wide range of services in information systems, knowledge management, computing and telecommunications.

The aim of the service is to be ‘The Best Digital Health Service in the NHS’ and the post holder is required to contribute to this competence.

The post holder will be accountable for the delivery of Digital Programmes of work and projects in accordance with Prince 2 Project methodology ensuring appropriate governance for delivery on time and within budget. Working closely with the Digital Management Team the Deputy Head of Digital Products will take a lead role in the delivery of the services Cost Improvement Programme engaging at a senior level within NUH to ensure adequate reporting and escalation as appropriate.

The post holder will quickly establish credibility and build excellent working relationships at all levels of the organisation and responsible for working with Trust Operations Managers to ensure Digital & Information delivery is aligned to the needs of the Trust.

The post holder will be expected to work flexibly, across both campuses and contribute to the Senior Management on call rota for management support out of normal working hours



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