Café Supervisor

3 weeks ago


Birmingham, United Kingdom Kanteen Rico Libre Full time

Job Overview:
**Duties**:

- Assist with the day-to-day cafe operations, including staff supervision and customer service
- Ensure high standards of food safety and cleanliness
- Lead and motivate the team to deliver excellent service and maintain a positive work environment
- Implement and enforce health and safety regulations
- Handle customer inquiries, feedback, and complaints promptly and professionally

Qualifications:

- Previous experience in the hospitality industry, particularly in a cafe setting
- Strong leadership skills with the ability to guide and support team members effectively
- Knowledge of food safety practices and experience in making coffee
- Proven experience in supervising staff and managing day-to-day operations
- Excellent communication skills with the ability to interact with customers and staff members alike
- A passion for delivering exceptional service and creating a welcoming atmosphere

**Job Type**: Part-time

Pay: £11.00-£12.00 per hour

Expected hours: 25 - 35 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- coffee shop: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 21/06/2024


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