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Café Supervisor

3 months ago


Birmingham, Birmingham, United Kingdom Kanteen Rico Libre Full time

Job Overview:

Duties:

  • Assist with the daytoday cafe operations, including staff supervision and customer service
  • Ensure high standards of food safety and cleanliness
  • Lead and motivate the team to deliver excellent service and maintain a positive work environment
  • Implement and enforce health and safety regulations
  • Handle customer inquiries, feedback, and complaints promptly and professionally

Qualifications:

  • Previous experience in the hospitality industry, particularly in a cafe setting
  • Strong leadership skills with the ability to guide and support team members effectively
  • Knowledge of food safety practices and experience in making coffee
  • Proven experience in supervising staff and managing daytoday operations
  • Excellent communication skills with the ability to interact with customers and staff members alike
  • A passion for delivering exceptional service and creating a welcoming atmosphere

Job Type:
Part-time

Pay:
£11.00-£12.00 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

Experience:

- coffee shop: 1 year (preferred)

  • Hospitality: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
In person

Expected start date: 21/06/2024