Supervisor

7 days ago

Birmingham, United Kingdom Bubbleology Full time

We are looking for a **Supervisor** who will be responsible for the supervision of a brand new location and the team. You will be responsible for creating an efficient, welcoming environment within which the staff can engage and wow the customers. Your performance is measured against your job description responsibilities including health & safety and food safety policies. Key focuses for the role are to lead the café team to ensure a quality, picture perfect tea at pace in a clean and safe environment. You will motivate, support, and take pride in the brand.

**Responsibilities and Duties**
- Maintain a calm demeanour during periods of high volume or unusual events to keep the café operating to standard
- Execute café operations during scheduled shifts. Organise opening and closing duties as assigned
- To manage all the ingredients and maintain the integrity of the product in line with the company standards
- To have a thorough understanding of kitchen and café operations
- To be responsible for all aspects of "health and safety" and "food safety" in accordance with the law and the company standards
- To be responsible for the cleanliness and upkeep of all back and front of house areas and storage
- To support on-going training and development of team members.
- To motivate and lead the team to promote great teamwork to ensure the café has a lively and positive atmosphere

**Basic Qualifications**
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, and/or holidays
- Meet store operating policies and standards, including providing quality beverages and exceptional customer and store safety
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare beverages to standard recipes
- Ability to perform many different tasks within the store during each shift

**Required Knowledge, Skills and Abilities**
- Must be 18 years old or over
- **Must be available full time and able to work flexible hours, particularly evenings and weekends**:

- Ability to learn quickly
- Ability to understand and carry out oral and written instructions
- Ability to direct the work of others
- Knowledge of food/beverage and retail environment
- Ability to work as part of a team
- Ability to build relationships

**Please note that we require previous experience in a food/beverage or hospitality field.**

**Salary**: £28,500.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Sick pay
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (required)
- Supervisor: 1 year (required)

Work Location: In person

Reference ID: BULLRING-SUP

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