Hard Fm Administrator

3 weeks ago

Exeter, United Kingdom Pinnacle Group Full time

**Hard FM Administrator **(2839)****:
**Overview**:
**Ref**:
2839

**Salary**:
£24,380 - £24,380/annum

**Location**:

- United Kingdom - England - South West England - Devon - Exeter

**Contract Type**:
Permanent

**Posted**:
27 February 2024

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

**The Role**

To Support the Hard FM Manager in all Hard Services related operations within the Exeter Schools PFI Contract including compliance with Health & Safety legislation, and External audit requirements

This is a full time role contracted at 37.5 hours per week, working 9AM -5PM, Monday - Friday.

**Key Duties and Responsibilites**
- Co-ordination of all Hard Services requirements under direction of the Hard FM Manager
- Collating and reviewing Specialist providers documentation and filing them accordingly
- Ensure compliance with all relevant statutory requirements.
- Ensure that Hard Services best practice is shared between functions, sites, and contracts.
- Assist the Hard FM Manager to develop and maintain systems and procedures to ensure the smooth running of the service.
- Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirements
- Build professional relationships with key external stakeholders to ensure customer satisfaction, whilst also meeting the organisation’s strategic and financial aims.
- Ability to work closely with the senior management team
- Build professional relationships with colleagues
- Help facilitate clear communication between all contract stakeholders
- Liaising with Specialist Providers and follow up on remedials and service dates
- Communicating programme of works to client parties
- Updating the core business system with report sheets, compliance notes
- Assist with the operation and development of the Company’s Safety Rules and Procedures.
- Liaise with the Management team to ensure the safe delivery of Hard FM PPM tasks, Reactive Works and small works within budget and to time.
- Explore opportunities to reduce associated costs and increase energy efficiencies

**Skills Required**:

- Experience of Microsoft packages
- Practical knowledge and management of Statutory compliance requirements
- Knowledge and implementation of Safe Systems of Work
- Understanding and knowledge of Computer - Aided Facilities Management (Qfm)
- Understanding and knowledge Building Management Systems
- Demonstrable experience in managing contractors through KPI’s and SLA’s to achieve high performance
- Excellent written and verbal communication skills
- Able to manage own workload and prioritise where necessary
- Satisfactory DBS clearance at enhanced level.
- Highly organised & Self-motivated
- Proactive / problem solving
- Minimum of 3 years’ experience in Hard FM

**Contact information**:
ExeterFM Mock

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