Hard Fm Administrator

1 month ago

Exeter, United Kingdom Pinnacle Group Full time

**Hard FM Administrator **(2839)****:
**Overview**:
**Ref**:
2839

**Salary**:
£24,380 - £24,380/annum

**Location**:

- United Kingdom - England - South West England - Devon - Exeter

**Contract Type**:
Permanent

**Posted**:
30 August 2023

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure -including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks -as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centreof what we do, while maintaining our values of high quality and excellent customer care.

**The Role - Hard FM Administrator**

Pinnacle Group are looking for a Hard FM Administrator to assist in the delivery of a Hard FM focused contract with proven ability of delivering FM services within a challenging environment, demonstrating the ability to work individually as well as managing and supporting a team.

**Duties/Key Responsibilities**
- Co-ordination of all Hard Services requirements under direction of the Hard FM Manager
- Collating and reviewing Specialist providers documentation and filing them accordingly
- Ensure compliance with all relevant statutory requirements.
- Ensure that Hard Services best practice is shared between functions, sites and contracts
- Assist the Hard FM Manager to develop and maintain systems and procedures to ensure the smooth running of the service.
- Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirements
- Build professional relationships with key external stakeholders to ensure customer satisfaction, whilst also meeting the organisation’s strategic and financial aims.
- Ability to work closely with the senior management team
- Build professional relationships with colleagues
- Help facilitate clear communication between all contract stakeholders

**Skills Required**:

- Experience of Microsoft packages
- Practical knowledge and management of Statutory compliance requirements
- Working knowledge of SFG20
- Knowledge and implementation of Safe Systems of Work
- Understanding and knowledge of Computer - Aided Facilities Management (Qfm)
- Understanding and knowledge Building Management Systems
- Demonstrable experience in managing contractors through KPI’s and SLA’s to achieve high performance
- Excellent written and verbal communication skills
- Able to manage own workload and prioritise where necessary
- Satisfactory DBS clearance at enhanced level.
- Highly organised & Self-motivated
- Proactive / problem solving
- Good People Management skills

**Contact information**:
ExeterFM Mock

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