Support Officer
3 weeks ago
My Client are currently looking for someone with excellent communication skills and attention to detail. While it is not essential that you have had previous experience within this sector before, experience using Microsoft Office programmes is desirable.Training on our systems and the company will be provided.
**Hours & Salary**:
37.5 hours per week
Monday-Friday
£19,624 - £26,600
**What is the day-to-day of the role**:
- Data entry into our internal company systems - new networks information such as developer contact information as well as project documentation.
- Manage post acceptance process ensuring follow up of all project information within the defined parameters. Continue to develop and enhance the process working with all parts of the business to make improvements to benefit the customer.
- Carry out routine report activities including updating project intelligence, acceptance data processing and information cleansing.
- Check and prepare quotations. Ensure that the presentation of these quotations is of a first class and professional standard.
- Deal with general customer/developers queries, enquiries and complaints regarding projects during the quotation process.
- Liaise and discuss optimal design and costing options with developers/house builders during the quotation process.
**Required Skills and Qualifications**:
- Excellent communication skills
- Highly organised and able to work with accuracy
- Experience of using Microsoft Office including Excel
- Able to work to deadlines
- Experience of working as part of a wider team
- Utilities experience and a CSCS card would be an advantage, but full training on the Company will be provided.
**Benefits**:
- 25 days holiday plus bank holidays
- Company pension scheme
- Enhanced family-friendly policies
- Life assurance
- Innovation reward scheme
- Company wellbeing programme
- Corporate perks scheme
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