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Helpdesk Coordinator

4 months ago

Fareham, United Kingdom Platinum Facilities Maintenance Services Full time

**Helpdesk Coordinator**
- Helpdesk Coordinator or Facilities Administrator or Administrator_

We're looking for a Compliance Coordinator to join our family owned friendly business. Based in our head office in Fareham, near to Portchester, Gosport, Portsmouth, and Southampton.

The position is full time, Monday - Friday, 37.5 hours a week.

**General Duties**:

- Taking calls regarding facilities and maintenance issues.
- Preparing reports and documentation.
- Updating electronic records & updating / closing out of PPM records.
- Raising purchase & service orders.
- Ordering of parts and materials.
- Collating timesheets from the engineers.

**Qualifications and Required experience**:

- Customer Service background.
- Experience working in a facilities management - _preferable._
- Excellent Communication skills - Written and verbal.

**What we offer**:

- Overtime opportunities (paid at OT rate).
- 26 days annual leave (plus BH).
- 3% employer pension contributions.
- Perkbox membership.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Fareham, PO16 8UT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- FM coordination: 2 years (preferred)

Work Location: In person

Reference ID: CCHQ040523