Patient Liaison Officer- International and Private

4 weeks ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

International and Private Patients Liaison Officer

Guys and St Thomas’ has ambitious plans to develop its private patient services and improve processes to support patient care and significantly increase income. This post is an exciting opportunity to join the International and Private Patients service working alongside clinicians and patients to provide a high quality.

Reporting to the International Service Manager for private healthcare, this role will be responsible for providing interpreting and liaison support to the patients and families, consultants, medical staff and other multidisciplinary professionals that have input in the care and management of Arabic-speaking private patients at Guys and St Thomas'.

The Private Patient Liaison Officer will also be responsible for providing an excellent liaison service to support both existing and new relationships with local Middle East Health Offices and other third parties who refer patients for private medical care.

The post holder will be expected to work with referring organisations in order to streamline access to Trust services and assist in managing patient pathways efficiently and offer a high-quality patient experience.

This is an exciting opportunity to join a developing team and have direct impact on patient care for Arabic speaking patients referred to GSTT.

Following the merger of GSTT and Royal Brompton & Harefield in February 2021, private patient services within the combined trusts have merged to create one of the largest private patient teams within the NHS. Guys and St Thomas' Specialist Care provides a unique offering of specialist services across multiple sites and with significant plans to expand in the future.

To deliver professional Arabic interpreting & translation services within both clinical and non-clinical settings involving private patients, families, consultants, other clinical staff and managers.

To support the delivery of an effective and responsive liaison service between private patients, hospital administration teams, consultants, and local Embassies/Health Offices.

To support Guys and St Thomas' Specialist Care through active relationship building with Embassies and Health Offices by promoting clinical services, specialties and Consultants, in order to increase the contribution that private patient services make to NHS services.



  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are looking to recruit a highly motivated and enthusiastic individual to the post of Private Patient Liaison supervisor to lead and develop the private liaison team at Chelsea and Westminster. Working flexibly the post holder will ensure that they provide a gold standard, patient focused service at all timesWe are looking for someone who is motivated,...


  • London, United Kingdom The London Clinic Full time

    Details Patient Liaison Admissions Officer Vacancy type Experienced ...


  • London, United Kingdom Royal Free London NHS Foundation Trust Full time

    The Royal Free Private Patients Unit is a fast paced, rapidly changing environment. PPU has increased its inpatient and theatre capacity as well as opened a second unit in High Barnet; Hadley Wood Hospital. The trust has increased PPU’s financial target as a percentage of the overall trust’s aggregate annual revenue; relevantly to PPU’s increased...


  • London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The accommodation services department manages a portfolio of over 400 units of accommodation, located at Guy’s and St. Thomas’ hospitals, for the benefit of patients, staff and visitors to the Trust. The department delivers a range of designated in-house services including Patient liaison, project Management, Housekeeping and maintenance. The service has...


  • London, United Kingdom G4S Full time

    Location: WC1E 6AS **Salary**: 25289.00 Posted: 3 May 2023 Closes: 31 May 2023 **Job Type**: Full Time and Permanent Business Unit: UK Patient Transport Services Region / Division: UK & Ireland Reference: 13724 **Role Responsibility**: **Patient Transport Liaison Officer (PTLO)** **Location: University College Hospital London (NW1 2PG)** **Salary:...


  • London, United Kingdom King's College Hospital NHS Foundation Trust Full time

    An exciting opportunity has arisen within the International and Private Patients Division for an enthusiastic and well-motivated individual to support the growing private practice service within Clinical Haematology. As a Private Patient Pathway Coordinator, you will coordinate and manage key administrative functions for private patients referred to...


  • London, United Kingdom London International Patient Services (LIPS) Full time €23,000 - €24,000

    Full Time-Permanent London International Patient Services (LIPS) redefine private healthcare with a visionary approach, blending retail excellence and comprehensive world class patient services. We recently launched a new pharmacy and clinics soon to come, in the iconic Battersea Power Station (London), This consultant led healthcare start-up is going...


  • London, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: The PPU Enquiries and Sales Office is responsible for the consistent successful, efficient, effective and accurate interception, logging, handling and booking of all incoming UK based and international enquiries and referrals received into the unit seeking advice, price quotations, treatments and services within our unit. Those...


  • City of London, Greater London, United Kingdom London International Patient Services (LIPS) Full time €35,000 - €40,000

    GP and Consultant Engagement Officer: Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Salary: £35-40k Per Annum Hybrid/Remote About Us: London International Patient Services (LIPS) redefine private healthcare with a visionary approach, blending retail excellence and...


  • London, United Kingdom London International Patient Services (LIPS) Full time €35,000 - €40,000

    Hybrid/Remote London International Patient Services (LIPS) redefine private healthcare with a visionary approach, blending retail excellence and comprehensive world class patient services. We recently launched our new pharmacy and our clinic is to come in the iconic Battersea Power Station (London), capabilities are growing behind the scenes in our...


  • London, United Kingdom London International Patient Services (LIPS) Full time

    GP and Consultant Engagement Officer: Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Salary: £35-40k Per AnnumHybrid/RemoteAbout Us:London International Patient Services (LIPS) redefine private healthcare with a visionary approach, blending retail excellence and comprehensive world...


  • London, United Kingdom London International Patient Services (LIPS) Full time €35,000 - €40,000

    Job Description GP and Consultant Engagement Officer: Salary: £35-40k Per Annum Hybrid/Remote About Us: London International Patient Services (LIPS) redefine private healthcare with a visionary approach, blending retail excellence and comprehensive world class patient services. We recently launched our new pharmacy and our clinic is to come in the...


  • London, United Kingdom London International Patient Services (LIPS) Full time

    GP and Consultant Engagement Officer: Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Salary: £35-40k Per AnnumHybrid/RemoteAbout Us:London International Patient Services (LIPS) redefine private healthcare with a visionary approach, blending retail excellence and comprehensive world...


  • London, United Kingdom SpaMedica Full time

    Here at SpaMedica our purpose-built state of the art facilities are modern, first class and equipped with the latest technology. In 2018, SpaMedica became the largest NHS cataract surgery provider in the UK.This role plays a pivotal part in delivering the highest standards of customer care and support throughout the Freedom Vision patient experience; right...


  • London, United Kingdom SPAMEDICA LTD Full time €36,621

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Here at SpaMedica our purpose-built state of the art facilities are modern, first class and equipped with the latest technology. In 2018, SpaMedica became the largest NHS cataract surgery provider in the UK. This role plays a pivotal part in delivering...


  • London, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: Reporting to the Private Patients Unit Sales & Enquiries Officer, working a variable rota that runs Saturdays to Mondays from 7am to 8pm you will be responsible for intercepting, logging, handling and booking all incoming enquiries and referrals received by the unit via all available mediums maximising the return on investment on...


  • London, United Kingdom Venn Group Full time

    This is a fantastic opportunity from one of the leading Private Healthcare organisations in the UK. They are looking for a bright and enthusiastic Arabic speaking Administrator to support in the Hospital’s international office. The role will include the below duties. Key responsibilities in a team of 4 to provide high quality care to overseas patients ...


  • London, United Kingdom Pharmacierge Full time

    We are not a typical community pharmacy. We do not intend to become one. Pharmacierge is the UK’s premier private pharmacy, combining time-saving e-prescribing apps with convenient medication home delivery. Based and rooted in the Harley Street Medical area, Pharmacierge already caters to a national network of over 4,500 GP and consultant uses, spanning...

  • Patient Access Officer

    2 months ago


    London, United Kingdom HCA Healthcare UK Full time

    **_This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care._** **Location**: The Lister Hospital **Contract**: Permanent & full time - 37.5 hours/week on rotational shift basis - Monday through Saturdays **Salary**: £25,000 per annum dependent on skills & experience **Employment...


  • London, United Kingdom HCA Healthcare UK Full time

    **Patient Access Officer** **Canary Wharf,** **Ou**tpatient **and Diagnostic Centre*** **Full time, 37.5 hours per week** **Permanent** In spring 2024, HCA Healthcare UK will open an £18million, 20,000 sq. ft state-of-the-art outpatients and diagnostics centre in the heart of Canary Wharf. This expansion will meet the growing demand for private healthcare...