Customer Service Advisor

3 days ago


Macclesfield, United Kingdom Chapel Interiors Full time

Chapel interiors are a family run business that started with our Wilmslow store. The store grew through a love of quality paint and wallpaper products and a commitment to provide excellent customer service.

We began trading online in 2009 allowing us to expand both our product range and customer base.

We are looking for a customer service advisor to join our small, friendly team on a full time basis. Based at our Warehouse/office in Adlington, Macclesfield SK10.

Working hours: Monday to Friday 9am to 5pm

**Key responsibilities**:

- Managing customer orders; liaising with our shop to ensure orders are fulfilled and ordering direct from suppliers
- Liaising with suppliers to ensure the smooth running of deliveries and orders
- Good computer skills - Being proficient in excel is essential
- Good communicator / friendly and empathetic
- Highly organized and able to use initiative to make decisions
- Team player
- willing to help out in other areas of the business
- Diligent, conscientious and eager to learn
- Commitment to delivering outstanding customer service
- Ability to remain calm and professional under pressure

This is a great opportunity to join an exciting and growing company.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Adlington: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location



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